A key component of a good HR strategy is employee evaluation. But how can you evaluate employees comprehensively and get reliable results?
360-degree feedback assessment, also known as 360-degree employee reviews, 360 performance reviews, or 360 assessments, is one of the most effective solutions. It allows you to get feedback on employee performance from their inner circle: supervisor, peers, coworkers, and even customers. So, you can define employees’ strengths and areas for improvement from a variety of perspectives, and see if they match up with their job requirements.
Traditionally, in order to conduct a 360-degree feedback assessment, a manager had to conduct surveys manually by interviewing each employee in person. It was quite time consuming. Now, thanks to specific tools that can collect feedback from team members, subordinates, supervisors, and external partners automatically, you can speed up this process significantly.
Hunting for the best 360-degree feedback tool can be tough, so we’ve compiled a list of the most popular 360-degree feedback vendors, comparing the key features and prices of their tools. Continue reading to learn how to choose the best solution for your needs.
360-Degree Feedback Software Chart
This table provides a quick overview of all the tools we reviewed. Read our thorough analysis further below.
|Tool||Best suited for||Pricing|
|1. iSpring Learn||iSpring Learn is an excellent solution for those who want to not only evaluate personnel competencies but also train employees and develop their skills in a single place.||A 360-degree performance appraisal module is included in the Business subscription. The cost depends on how many learners enter the platform during a given month – starting from $3.14/user/month for up to 300 active users.|
|2. PerformYard||PerformYard is a good option for midsized organizations and large enterprises that are looking for a single software solution that enables them to streamline their performance management process.||There are two plans available. The Professional plan starts at $5-10/user per month, billed annually. For Enterprise pricing details, you need to contact the vendor.|
|3. Leapsome||Because each module can be purchased separately, Leapsome is ideal for those who want to choose only those HR management functionalities that they need without overpaying.||The price for the Perform module starts at $8/user per month, billed annually.|
|4. 15Five||15Five is a perfect tool for midsized companies and large enterprises that are looking for a flexible HR platform that can be adapted to specific purposes readily.||The Perform module costs $8/user per month, billed annually.|
|5. SurveySparrow||SurveySparrow is a good option for small organizations, mid-sized companies, and large enterprises that have experienced low survey completion rates. Thanks to a mobile-oriented and chat-like interface, employees are more likely to complete questionnaires.||The vendor provides an online calculator so you can find out the exact cost for your project.|
|6. Qualtrics||EmployeeXM by Qualtrics is a good option for those seeking full-featured software to assess employee engagement from onboarding to departure, rather than just 360-degree appraisal.||Upon request.|
|7. AssessTEAM||AssessTEAM is an effective solution for those who value comprehensive reports on everything from general to individual success. This is a great tool for those who want to not only assess if employees are a good fit for a certain position, but also learn about their values, personality traits, and habits.||For companies of up to 500 people, you can choose from three plans: Basic 2.7 €/user per month, Premium 3.6 €/user per month, or Enterprise 4.5 €/user per month. If your company has more than 500 people, contact the vendor for pricing.|
|8. Lattice||The 360-degree evaluation tool by Lattice is definitely an effective solution for those who want more freedom for employees to choose their partner for evaluation.||You can find the 360-degree survey tool in the Performance Management + OKRs and Goals plan for $11/user per month.|
|9. Spidergap||Spidergap is an employee-friendly solution for businesses that are looking for 360-degree survey software only. If you need a complex solution for employee assessment, corporate training, and performance management, take a look at other options.||Three plans are available: Basic, Pro, and Business. For your convenience, the website has a calculator that will recommend a plan based on the number of employees, starting at $989/year.|
|10. ConectoHub||ConectoHub is best suited for mid-sized and large teams that are primarily hunting for a project management tool with features for evaluating and rewarding.||The 360-degree feedback tool is included in the Business and Enterprise plans only. The Business plan starts at $8/user per month (billed monthly).|
iSpring Learn is a user-friendly learning management system (LMS) designed to streamline corporate training. It’s a single platform for creating, managing, and delivering learning online.
In addition to standard LMS functionality, it has a set of unique features, including a 360-degree performance appraisal module that allows managers and HRs to know more about their employees’ competencies. The platform gathers anonymous inputs from coworkers, subordinates, and supervisors, which helps to build a reliable picture of each employee’s potential and growth areas.
The editor is extremely intuitive. You can use a ready-made competency model or customize it according to your needs. To do this, just define competencies and set a rating scale of 1 to 5 or 10 points.
The platform will do the heavy lifting for you. Simply upload users, and iSpring Learn will assign them surveys, remind them of deadlines, and prepare in-depth reports with extensive analytics.
As mentioned, 360-degree feedback appraisal is just one of iSpring Learn’s capabilities. The platform also allows you to host online training sessions, create interactive courses and quizzes, schedule offline events, and much more.
Automate corporate training and improve employee performance.
iSpring offers two types of subscription to iSpring Learn – Start and Business. A 360-degree performance appraisal module is included in the Business subscription. The cost depends on how many learners enter the platform during a given month – starting from $3.14/user/month for up to 300 active users.
Best suited for
iSpring Learn is an excellent solution for those who want to not only evaluate personnel competencies, but also train and develop their skills in a single place.
PerformYard presents itself as the #1 rated software that offers flexible features for HR and creates a simple employee experience.
The platform supports different kinds of reviews, including 360-degree feedback. It has unlimited flexibility — you can make your own questionnaires, сhange anonymity settings, decide who can choose feedback providers, and see results.
It is extremely easy to work with this tool. First, an employee conducts a self-assessment, and then, peer and external feedback is collected. After the manager has reviewed the results, they meet to discuss a development plan.
All feedback data is stored in one place, and reports can be quickly pulled up within the platform, so you can compare employees, teams, or visualize performance over time.
Two plans are available. The Professional plan starts at $5-10/user per month, billed annually. For Enterprise pricing details, you need to contact the vendor.
Best suited for
PerformYard is a good option for midsized organizations and large enterprises that are looking for a single software solution that enables them to streamline their performance management process.
Leapsome offers a highly flexible, user-friendly solution for managing all HR processes, from onboarding to praise and feedback. The platform includes several modules. For example, the Engage module offers tools for engaging employees in workflow, and the Learn module provides training opportunities.
360-degree feedback appraisal is one of the Perform module’s features. It has expert questionnaire templates in the review builder, where you can change everything from questions and timelines to anonymity settings.
With Leapsome, it’s easy to conduct surveys regularly, such as quarterly or annually. The tool allows you to assign assessment cycles — сhoose a period and the platform will send notifications and reminders on taking a survey to employees automatically.
Based on the evaluation results, you can create a visual roadmap for employee development so they understand their prospects.
The price for the Perform module starts at $8/user per month, billed annually.
Best suited for
Because each module can be purchased separately, Leapsome is ideal for those who want to choose only those HR management functionalities that they need, without overpaying.
15Five is a full suite of products for managing employee effectiveness, performance, and engagement. Similar to Leapsome, it offers several modules that сan be purchased separately or as a whole suite.
15Five promotes a holistic approach. 360-degree assessment in the Perfom module is just one of the methods to help HR leaders run a complex employee performance strategy. It enables you to design surveys in a matter of minutes with flexible settings, built-in templates, and customization opportunities.
The Perform module also emphasizes simplicity and takes responsibility for calculating performance ratings across teams and departments. It provides clear, real-time reports that managers can immediately turn into promotion decisions.
You can set repetition cycles, and 15Five will do the 360-degree evaluation itself when needed.
The Perform module costs $8/user per month, billed annually.
Best suited for
15Five is a perfect tool for midsized companies and large enterprises that are looking for a flexible HR platform that’s easily adaptable to specific purposes.
SurveySparrow aims to analyze the workplace climate, employees’ happiness, and job satisfaction. It enables you to build conversational surveys of any type and for any purpose. Plus, to track the employee experience, this tool can help you conduct surveys of customer and product experiences.
360-degree feedback appraisal is an independent feature of SurveySparrow. Mobile-first, this multi-UI platform offers both chat-like questionnaires and conversational forms designed to increase engagement and completion rates.
The tool is highly customizable and allows you to flaunt your brand’s identity and create your own questions and report templates. The reporting module provides in-depth insights into employee performance. Using detailed reports, you can create a personal development plan with personalized notes.
The vendor provides an online calculator to determine the cost for your specific needs.
Best suited for
SurveySparrow is a good option for small, mid-sized, and large companies that have experienced low survey completion rates. Thanks to a mobile-oriented and chat-like interface, employees are more likely to complete the questionnaires.
Qualtrics offers an entire line of products, among which is Qualtrics EmployeeXM. This is a platform for personnel development throughout the life cycle that helps managers identify training needs and career opportunities. The software continuously gathers feedback all the way from a candidate’s experience to their exit feedback, thus allowing you to impact engagement, talent planning, and productivity.
Their 360-degree evaluation tool is one of the features available with Qualtrics EmployeeXM. It enables you to easily create customized questionnaires that best fit your needs and get reliable insights. It also provides out-of-the-box competency models so you can assess your personnel quickly.
Qualtrics aggregates 360-degree results into a centralized dashboard. You don’t need to spend a lot of time deciphering the results because this solution offers powerful data visualization and real-time analytics. Moreover, you always have the option of connecting employee performance with business outcomes.
Best suited for
EmployeeXM by Qualtrics is a good option for those seeking full-featured software to assess employee engagement all the way from onboarding to departure, rather than just 360-degree appraisal.
AssessTEAM is a cloud-based employee performance management software. It is a single suit that accumulates annual reviews, client satisfaction evaluations, and continuous feedback.
The 360-degree feedback software offered by AssessTEAM is easy to use and allows you to set up evaluations in minutes.
This platform promotes a holistic approach. First, you can evaluate an employee comprehensively: their professional competencies, teamwork, leadership, core values, work habits, vision, etc. Second, you are able to get a bird’s-eye view of the overall employee evaluation results, then analyze team performance, and finally dive into individual and comparative metrics. You can also compare team members’ evaluation results based on areas and evaluation types, and reveal who the top performers are.
For companies of up to 500 people, you can choose from three plans: Basic at 2.7 €/user per month, Premium at 3.6 €/user per month, or Enterprise at 4.5 €/user per month. If your company has more than 500 employees, you’ll need to contact the vendor for pricing.
Best suited for
AssessTEAM is an effective solution for those who value comprehensive reports on everything from general to individual success. This is a great tool for those who want to not only assess if employees are a good fit for a certain position but also learn about their values, personality traits, and habits.
Lattice is the complete people success platform that has performance management and OKRs (Objectives and Key Results), employee engagement, and career development tools under one roof.
Flexibility is one of the key advantages of the 360-degree tool offered by Lattice. In addition to the standard customization options, it allows employees to choose the feedback providers from among their colleagues. After they make their choices, you can approve or reject them. Thanks to this option, employees can choose the people who know them best and therefore provide the most in-depth feedback.
After completing 360-degree reviews, you can share the results with employees and create individual development plans to help them become highly professional managers.
You can get their 360-degree survey tool in the Performance Management + OKRs and Goals plan for $11/person per month.
Best suited for
The 360-degree evaluation tool by Lattice is definitely an effective solution for those who want to provide their employees with more freedom to choose their evaluation partner.
Spidergap is a well-known cloud-based tool that lets you collect 360-degree feedback online. Thanks to quality questionnaires and report templates, you can run evaluations extremely quickly and easily.
It also offers broad opportunities for customization. You can change templates to fit your needs, add a logo, or create your own questionnaire. As with the Lattice product, it provides more freedom for employees and enables them to choose the partners for their 360-degree evaluation.
Spidergap allows you to download detailed reports in PDF format. Assessment results are goal-oriented; they help employees prioritize areas to work on and avoid confusing them with too many numbers and graphs.
Three plans are available: Basic, Pro, and Business. For your convenience, the website has a calculator that will recommend a plan based on the number of your company’s employees, starting from $989/year.
Best suited for
Spidergap is an employee-friendly solution for small, midsized, and large companies that are looking for 360-degree survey software only. If you need a complex solution for employee assessment, corporate training, and performance management, you’ll need to consider other options.
ConectoHub combines many business tools aimed at increasing your team’s productivity. It includes project management, the OKR system, task management, and a 360-degree performance management system.
With 360-degree appraisal by ConectoHub, you can evaluate your team easily by using built-in templates, getting real-time reports, and creating widget-based personal dashboards. In general, this tool offers all the basic functions that you may need from 360-degree review software.
The 360-degree feedback tool is only included in the Business and Enterprise plans. The Business plan starts at $8/user per month (billed annually) or $10/user per month (billed monthly).
Best suited for
ConectoHub is best suited for midsized and large teams that are primarily looking for a project management tool with features for evaluating and rewarding.
How to Choose 360-degree Feedback Software
Here are a few highlights that should be considered when selecting a 360-degree tool:
- Automated surveys. A good solution will enable you to upload employees’ data easily, provide capabilities for creating automated email newsletters and reminders, autosaves responses, and do many other operations for you.
- Reliable templates. If fast evaluation is a priority for you, check out the tools that offer ready-made survey templates designed by experts. You can conduct surveys more quickly using built-in competency models.
- Customization. Greater opportunities for customizing questionnaires will help you adjust a tool to the needs of each company. When choosing the software, make sure you can change its templates according to your goals.
- In-depth analytics. The ultimate aim of 360-degree employee review software is to get clear and detailed evaluation results. It is important to be able to create report templates and receive data on each employee, department, and the entire company. In addition, you may need a summary of specific competencies or the ability to compare several employees.
Let’s shed some light on the most popular questions on 360-degree evaluation tools.
Why is it important to conduct 360-degree surveys?
360-degree feedback allows companies to reveal employee strengths and opportunities for growth and make administrative decisions such as promotions. Employees may be aware of their hard and soft skills, but 360-degree feedback illuminates additional traits and hidden points for supervisors. Using the evaluation results, it’s easy to outline the trajectory of an employee’s professional development.
What is 360-degree feedback software?
360-degree feedback tools allow you to collect real-time feedback on employees from multiple angles and maintain anonymity to provide you with reliable results. Such software frequently focuses not only on assessment but also on development and reward to comprise a comprehensive human resource management system.
What is 180-degree feedback?
The distinction between 180-degree and 360-degree evaluation is in the raters. 180-degree feedback allows you to give and get feedback from raters at your level, while 360-degree review tools collect feedback from people at all levels, including peers, supervisors, and even customers.
To Sum Up
360-degree assessment is a crucial part of a sophisticated human capital management, training, and rewarding strategy that greatly increases employee engagement and helps them improve their competence.
If you’re searching for a comprehensive system that provides not only employee evaluation but also great training capabilities, you can opt for iSpring Learn. Book a live personalized LMS demo and our experts will show you how the system works and will demonstrate all the features of the 360-degree module.