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Learn more → Popular Questions
- How to turn on the support of Oriental characters in the Advanced player?
- Why Did iSpring Converter Add-in Disappear from my PowerPoint?
- How to make the HTML5 presentation full screen on the iPad?
- Why doesn't audio/video automatically play in a HTML5 presentation on my iPad?
- Why several multimedia files can't play simultaneously in my HTML5 presentation on an iPad?
General FAQs
- How to turn on the support of Oriental characters in the Advanced player?
- How to make the HTML5 presentation full screen on the iPad?
- Why doesn't audio/video automatically play in a HTML5 presentation on my iPad?
- Why several multimedia files can't play simultaneously in my HTML5 presentation on an iPad?
- Why do fonts and styles look different when playing my HTML5 presentation on an iPad?
- Why doesn't my browser play 3D transitions effects?
- Does iSpring Converter preserve fonts and styles of slide notes?
- What version of ActionScript is supported by iSpring Platform?
- How is a trial version different from the full version?
- What are the system requirements for using iSpring Platform?
- How to turn on the support of Oriental characters in the Streamline player?
- How is a trial version different from the full version?
- How is a trial version different from the full version?
- How can I publish my interaction to the web site?
- What version of iSpring Pro does work with iSpring Kinetics?
- Can iSpring interactions be integrated into courses that are not created with iSpring?
- Can iSpring Kinetics interactions be used without integration into an e-learning course?
- What software do I need to play back iSpring-created interactions?
- How do I receive the product after purchasing?
- Do you offer money back guarantee?
- How many computers can I activate iSpring on?
- What kind of support is provided with iSpring products?
- Is the purchase a one-time payment or should I pay continuously?
- How can I remove iSpring banner from my Flash output?
- Who is an Administrator?
- Who is a Publisher?
- Who is a Private Viewer?
- Who is a Public Viewer?
- What is a Content Item?
- Can I sell my content with iSpring Online?
- Can I create a question that allows for a free answer (Essay)?
- Can I create a Hotspot question?
- Is it possible to add an introduction slide before the quiz?
- Is it possible to create a non-graded quiz/survey?
- Can I print out quiz results?
- My hyperlinks won't open. How do I fix this?
- My hyperlinks won't open. How do I fix this?
- How to get iSpring software on CD?
- How to fix quiz results sending to email/server problem?
- Is it possible to call the converter from an application written in Java in a Windows environment in any of iSpring products?
- Do I need a 64-bit or 32-bit version of iSpring Presenter?
- Do I need a 64-bit or 32-bit version of iSpring SDK?
- What's the difference between trial and full versions of iSpring Presenter?
- How is a trial version different from the full version?
- Where can I get the version number and license key of my iSpring Presenter?
- Can I generate certificates for taking my courses?
- I can’t find any information about the question I have.
Installation FAQs
- Why Did iSpring Converter Add-in Disappear from my PowerPoint?
- Do I need a 64-bit or 32-bit version of iSpring Pro?
- What are the system requirements for using iSpring?
- What are the system requirements for iSpring Kinetics?
- I downloaded iSpring, but it won't install. What can I do?
- I downloaded iSpring Kinetics, but it won't install. What can I do?
- Does iSpring Kinetics integrate with iSpring Pro?
- Is iSpring Kinetics compatible with Windows 7?
- I don't see iSpring Pro toolbar in PowerPoint. What can I do?
- What are the system requirements for using QuizMaker?
- An error occured and but I don't see the iSpring Presenter toolbar in PowerPoint 2007 anymore. What can I do?
Flash Output FAQs
- What Adobe Flash Player version do I have to have to play iSpring-created presentations?
- A Flash movie I've inserted plays fine in PowerPoint, but after the conversion only a blank slide is displayed. What should I do?
- Can I customize sidebar background color for a Flash presentation?
- Once converted to Flash, slide transition effects are not as smooth as in PowerPoint and are moving slower than they should be. How can I fix that?
- I inserted a Flash file to a presentation but it doesn't work or appear incorrectly after conversion.
- What Adobe Flash Player version do I have to have to play iSpring-created interaction?
- What Adobe Flash Player version do I have to have to play iSpring-created quiz?
- How to change Flash presentation size and scale?
- What Adobe Flash Player version do I have to have to play iSpring-created presentations?
- If I publish my presentation to the web, will the users have to wait until the entire Flash file is loaded to start viewing it?
- Is it possible to create looped Flash presentations with iSpring?
- Is it possible to create Flash clips with international content using iSpring?
- Can iSpring publish presentation compatible with Flash Player 7/8/9/10/11?
- Is it possible to have a button in a slide that can launch another file?
- Is it possible to control iSpring Platform generated files from the Flex application that uses ActionScript 3.0?
Managing Questions FAQs
- iSpring QuizMaker requires Microsoft Equation when I click the formula button. How to fix this issue?
- When I click the formula button, I don't see the toolbar in the Equation editor.
- Can I define the question that follows, depending on current correct or incorrect answer?
- Is it possible to create a quiz with both graded and non-graded questions?
- Is it possible to merge quizzes?
- Is it possible to insert formulas/equations into questions/answers?
- Is it possible to insert pictures into questions/answers?
- Does iSpring QuizMaker allow creating question-specific feedback?
Multimedia FAQs
- Can I synchronize a single video narration with several slides?
- Can I sync a single audio file (narration) with a whole presentation?
- The video file in my Flash quiz doesn't play. Why?
- Why can't I import my audio files?
- Why can't I import my audio files?
- How can I insert a Flash movie into the presentation?
- Does iSpring support video embedded into a presentation?
- Why can't I import my audio files?
- What audio file formats does iSpring support?
- The video file in my Flash presentation doesn't play. Why?
Registration FAQs
- Where can I find out the version and the license key of my iSpring Kinetics?
- Where can I get the version number and license key of my iSpring Pro?
- I entered my Registration Name and the License Key but I see an error message. What am I doing wrong?
- Where should I enter the License Key I got after purchase?
- I entered my Registration Name and the License Key but I see an error message. What am I doing wrong?
- How to deactivate iSpring products?
- Where should I enter License Key I got after purchase?
- Where should I enter License Key I got after purchase?
- Where should I enter License Key I got after purchase?
- What's the difference between trial and full versions of iSpring SDK?
- Where can I get the version number and license key of my iSpring QuizMaker?
- Where can I get the version number and license key of my iSpring Platform?
Size and Compression FAQs
- How does multimedia content quality influence the size of the output Flash file?
- How can I optimize a Flash content for publishing to the web?
- Will the presentation file size be reduced after publishing to Flash?
- After publishing, I got a large Flash movie. How can I decrease its size?
- How does the content quality influence the size of the output Flash file?
- How does the content quality influence the size of the output Flash file?
- How does the content quality influence the size of the output Flash file?
- How does the content quality influence the size of the output Flash file?
Publishing FAQs
- How can I publish my presentation on web?
- I don't see iSpring Pro toolbar in PowerPoint. What can I do?
- Why would I not want to use All in one Flash file output mode?
- I see an error message when publishing. What should I do?
- How can I create an animated Flash banner with iSpring Pro?
- I need to define titles for the presentation and slides. Is it possible?
- Is there any limitation on the number of slides in a PowerPoint presentation that can be published by iSpring?
Purchase and Discounts FAQs
- Do you offer volume discounts?
- Can I get an educational discount on iSpring software?
- Are there any discounts available for non-profit organizations?
- Are there any governmental discounts available?
- What are iSpring upgrade terms?
- Is site licensing option available for iSpring products?
- Can I purchase iSpring software from my authorized software provider?
- Do you have a reseller in my country?
- I am a registered user of iSpring Pro/QuizMaker and would like to have the latest version. Can I get any discounts?
- What's the difference between a Business and an Educational License?
- What's the difference between Noncommercial and Educational License?
- What's the difference between Business and Educational License?
- How can I buy an iSpring Online subscription?
- For how long does my subscription last?
- What plan should I go for?
- Can I switch between plans after I've signed up for one?
- Does iSpring Online include license for iSpring desktop products?
- How much would I have to pay if the number of Private Viewers/Content Items is different from what I see in your subscription plans?
- What types of payment do you accept?
Reporting and Statistics FAQs
Customization FAQs
- What name will my portal have?
- How can I customize my iSpring Online portal?
- Can I white label my iSpring Online portal or put my branding instead?
- Is it possible to customize user interface pages (colors, etc.)?
- Can I customize the fields, specified in user’s profile?
- Is iSpring Online available in more languages or only in English?
Users and Permissions FAQs
- What access levels are available for different users?
- Who are Public Viewers and Private Viewers and what is the difference between them?
- I have different students every semester. Can I add and delete their accounts as my private viewers?
- Is it possible to give access to content to all my users but keep the content private?
- Is Self-Registration Available?
Content FAQs
- What types of content are supported?
- How do I upload my content to iSpring Online?
- Are there any size limitation for the files I upload?
- Does iSpring Online support SCORM content?
- Does iSpring Online support AICC content?
- Is it possible to reference documents in .PDF, .DOC, .XLS?
- Is it possible to refer to one content item from another?
Support Articles
- Enabling E-Commerce on your iSpring Online account
- Folders in iSpring Online
- 5 Practical suggestions on how to choose a PowerPoint to Flash converter
- iSpring AccuPoint™ Technology
- How to Create iPad App with iSpring Converter
- Developing E-Learning Courses for iPads
- How to deliver eLearning courses on iPad with iSpring
- How to insert your HTML5 presentation into a website or blog
- How to make a website full screen on the iPad?
- iSpring Introduces PowerPoint to HTML5 Technology
Presentations for Online Sellers
What's inside
- Online Presentations: How to Increase The Conversion Rate of Your Online Store
- Why Do I Need Online Presentations?
- Create Online Presentations with iSpring and Boost Your Online Store
- The Key Advantages of Online Presentations for an Online Store
- Optimizing Landing Pages with Online Presentations
- Using Online Presentations to Make Advertisement Effective
- Increasing Traffic from Social Media with Online Presentations
- Online Presentations: The Way to Outrun Competition
Description
If you are looking for new effective ways of increasing online sales, this article is just what you need. Learn to boost the traffic, conversion and sales of your online store with the help of interactive online presentations, created with iSpring Pro.
Video Presentations
What's inside
- Is it hard to create a video presentation?
- What Type of Video Presentations Should I Choose?
- How to Make a Successful Presentation
- How to create video presentation with iSpring Presenter
- View Presentations on Mobile Devices
- Video Presentations: Simple to Create and Very Effective
Description
Video presentation is a great way to attract new customers or help existing clients learn more about your software. But how to decide which type of video presentation is more effective? And how can you quickly create a video presentation without any professional skills and knowledge? Read this guide to find out.
Software Simulations
What's inside
- What is software simulation?
- How Do You Use Software Simulation?
- How to create an interactive software simulation in PowerPoint
- Publishing the software simulation with iSpring Pro
- View Software Simulation on Any Device
- Creating Successful Software Simulation
- How Do You Create a Software Simulation?
Description
If you want to quickly teach users to work with your software, offer them an interactive software simulation. For a start, you can create a simple software simulation in PowerPoint, using its triggers and hyperlinks. To make the software simulation available online, convert it to Flash and HTML5 with iSpring Pro. Read this guide for more details.
