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Learn more → Popular Questions
- How to turn on the support of Oriental characters in the Advanced player?
- How can I create an animated Flash banner with iSpring Pro?
- Does iSpring support video embedded into a presentation?
- Is it possible to create looped Flash presentations with iSpring?
- I need to define titles for the presentation and slides. Is it possible?
General FAQs
- How to turn on the support of Oriental characters in the Advanced player?
- How to fix quiz results sending to email/server problem?
- How is a trial version different from the full version?
- How do I receive the product after purchasing?
- Do you offer a money back guarantee?
- On How many computers can I activate iSpring?
- What kind of support is provided with iSpring products?
- Do I make a one-time payment or do I pay periodically?
- How can I remove the iSpring banner from my Flash output?
- My hyperlinks won't open. How do I fix this?
Publishing FAQs
- How can I create an animated Flash banner with iSpring Pro?
- I need to define titles for the presentation and slides. Is it possible?
- Why would I not want to use All in one Flash file output mode?
- I don't see iSpring Pro toolbar in PowerPoint. What can I do?
- Is there any limitation on the number of slides in a PowerPoint presentation that can be published by iSpring?
- I see an error message when publishing. What should I do?
- How can I publish my presentation on web?
Multimedia FAQs
- Does iSpring support video embedded into a presentation?
- Why can't I import my audio files?
- What audio file formats does iSpring support?
- Why can't I import my audio files?
- Why can't I import my audio files?
- The video file in my Flash quiz doesn't play. Why?
- Can I synchronize a single video narration with several slides?
- The video file in my Flash presentation doesn't play. Why?
- Can I sync a single audio file (narration) with a whole presentation?
- How can I insert a Flash movie into the presentation?
Flash Output FAQs
- Is it possible to create looped Flash presentations with iSpring?
- Is it possible to create Flash clips with international content using iSpring?
- What Adobe Flash Player version do I have to have to play iSpring-created presentations?
- How to change Flash presentation size and scale?
- What Adobe Flash Player version do I have to have to play iSpring-created quiz?
- What Adobe Flash Player version do I have to have to play iSpring-created interaction?
- I inserted a Flash file to a presentation but it doesn't work or appear incorrectly after conversion.
- Once converted to Flash, slide transition effects are not as smooth as in PowerPoint and are moving slower than they should be. How can I fix that?
- Can I customize sidebar background color for a Flash presentation?
- Can iSpring publish presentation compatible with Flash Player 7/8/9/10/11?
Registration FAQs
- How to deactivate iSpring products?
- I entered my Registration Name and the License Key but I see an error message. What am I doing wrong?
- Where can I find out the version and the license key of my iSpring Kinetics?
- I entered my Registration Name and the License Key but I see an error message. What am I doing wrong?
- Where should I enter the License Key I got after purchase?
- Where should I enter License Key I got after purchase?
- Where should I enter License Key I got after purchase?
- What's the difference between trial and full versions of iSpring SDK?
- Where should I enter License Key I got after purchase?
- Where can I get the version number and license key of my iSpring Pro?
Installation FAQs
- What are the system requirements for using iSpring?
- What are the system requirements for using QuizMaker?
- I don't see iSpring Pro toolbar in PowerPoint. What can I do?
- Is iSpring Kinetics compatible with Windows 7?
- Does iSpring Kinetics integrate with iSpring Pro?
- What are the system requirements for iSpring Kinetics?
- I downloaded iSpring Kinetics, but it won't install. What can I do?
- Why Did iSpring Converter Add-in Disappear from my PowerPoint?
- I downloaded iSpring, but it won't install. What can I do?
- Do I need a 64-bit or 32-bit version of iSpring Pro?
Users and Permissions FAQs
- I have different students every semester. Can I add and delete their accounts as my private viewers?
- Is it possible to give access to content to all my users but keep the content private?
- Who are Public Viewers and Private Viewers and what is the difference between them?
- What access levels are available for different users?
- Is Self-Registration Available?
Purchase and Discounts FAQs
- Do you offer volume discounts?
- Can I get an educational discount on iSpring software?
- Are there any discounts available for non-profit organizations?
- Are there any governmental discounts available?
- What are the iSpring upgrade terms?
- Is site licensing available for iSpring products?
- Can I purchase iSpring software from my authorized software provider?
- Do you have a reseller in my country?
- I am a registered user of iSpring Pro/QuizMaker and would like to have the latest version. Can I get any discounts?
- What's the difference between a Business and an Educational License?
Size and Compression FAQs
- Will the presentation file size be reduced after publishing to Flash?
- After publishing, I got a large Flash movie. How can I decrease its size?
- How does multimedia content quality influence the size of the output Flash file?
- How does the content quality influence the size of the output Flash file?
- How does the content quality influence the size of the output Flash file?
- How does the content quality influence the size of the output Flash file?
- How does the content quality influence the size of the output Flash file?
- How can I optimize a Flash content for publishing to the web?
Managing Questions FAQs
- Does iSpring QuizMaker allow creating question-specific feedback?
- Is it possible to insert pictures into questions/answers?
- Is it possible to insert formulas/equations into questions/answers?
- Is it possible to merge quizzes?
- Is it possible to create a quiz with both graded and non-graded questions?
- Can I define the question that follows, depending on current correct or incorrect answer?
- When I click the formula button, I don't see the toolbar in the Equation editor.
- iSpring QuizMaker requires Microsoft Equation when I click the formula button. How to fix this issue?
Content FAQs
- Is it possible to refer to one content item from another?
- Is it possible to reference documents in .PDF, .DOC, .XLS?
- Does iSpring Online support AICC content?
- Does iSpring Online support SCORM content?
- How do I upload my content to iSpring Online?
- What types of content are supported?
- Are there any size limitation for the files I upload?
Customization FAQs
- Can I customize the fields, specified in user’s profile?
- What name will my portal have?
- How can I customize my iSpring Online portal?
- Can I white label my iSpring Online portal or put my branding instead?
- Is iSpring Online available in more languages or only in English?
- Is it possible to customize user interface pages (colors, etc.)?
Reporting and Statistics FAQs
Support Articles
- User Roles in iSpring LMS
- How to share a PowerPoint presentation online
- Does iSpring work on Mac?
- How to install Windows on your Mac
- How to restrict skipping questions in iSpring QuizMaker
- Voluntary Product Accessibility Template iSpring Presenter 7 Section 508 Compliance
- Voluntary Product Accessibility Template iSpring Suite 7 Section 508 Compliance
- Voluntary Product Accessibility Template iSpring Pro 7 Section 508 Compliance
- How to Rename Controls in the Quiz Player in iSpring QuizMaker
- How to Rename Control Buttons in the Presentation Player
Video Presentations
What's inside
- Different types of video presentations
- How to make a successful presentation
- Creating a video presentation with iSpring Pro
Description
Video presentation is a great way to attract new customers or help existing clients learn more about your software. But how to decide which type of video presentation is more effective? And how can you quickly create a video presentation without any professional skills and knowledge? Read this guide to find out.
Presentations for Online Sellers
What's inside
- How to increase conversion with iSpring’s online presentations
- Online presentations: reasons to create and key advantages
- Using online presentations for effective marketing
Description
If you are looking for new effective ways of increasing online sales, this article is just what you need. Learn to boost the traffic, conversion and sales of your online store with the help of interactive online presentations, created with iSpring Pro.
Software Simulations
What's inside
- Where do I use software simulations?
- Ways to create software simulations
- Creating an interactive software simulation in PowerPoint
- Publishing the software simulation for the Web with iSpring Pro
Description
If you want to quickly teach users to work with your software, offer them an interactive software simulation. For a start, you can create a simple software simulation in PowerPoint, using its triggers and hyperlinks. To make the software simulation available online, convert it to Flash and HTML5 with iSpring Pro. Read this guide for more details.
