What methods of payment do you accept?

We accept online payments via credit card or PayPal. Plus, we accept company checks and wire transfers. Please contact us for detailed bank information; we send invoices upon your request.

Do you offer volume discounts?

Yes, we have volume discounts starting with a 3-seat license purchase. The discount increases as a function of the number of licenses purchased. Contact us for detailed volume discounts.

Please note that volume discounts cannot be combined with educational, governmental, or non-profit discounts.

What are the update terms for iSpring products?

Users with an active subscription can update their software at no additional cost.

iSpring Suite lifetime license holders receive free updates during the first year after purchase. Thereafter, they can upgrade the toolkit to the latest version and get a year of ticket support for an additional fee.

To check out your upgrade price, please visit the Upgrade Center.

Can I transfer a license from one computer to another?

Yes, if the license will be used by the same person. Each license can be activated only on one computer. So, to use your license on another computer, you will first need to deactivate it on the computer from which you will move the license

If you want to move the license or reinstall it, please go through the following steps:

Uninstall the product on the computer from which you will are going to move the license.

  1. Choose "Deactivate the license on this computer" during the uninstallation.

  2. Install the product on another computer.

  3. Activate it.

FYI: If you have already activated the program on one computer and uninstalled it without deactivation, you can easily reinstall, then uninstall it with deactivation.

You can manage your licenses from your account on the iSpring website. If you have questions on licensing or your account, please contact us. 

What does the iSpring Suite Max pricing plan include?

iSpring Suite Max is a pricing plan that includes the desktop iSpring Suite authoring toolkit and a number of additional services for fast and easy course creation and collaboration online:

Content Library: a collection of 68,000+ assets for your eLearning courses - templates, characters, locations, icons, and buttons.

iSpring Space: 

  • An online space for keeping files at hand and sharing them with your team 

  • An online authoring tool for creating microcourses with graded quizzes right in your browser and collaborating on them with your colleagues

Regular updates: the latest authoring features at no additional cost.

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