Your all-in-one retail LMS
Excel in sales and customer service with cost-effective online training for store employees, itinerant staff, and dealers.
Do any of these sound familiar?
Instructor-led training blows the budget
As the company scales, ILT costs grow dramatically, while the retail company has less direct control of sales reps' knowledge and skills.
Sales reps lack product knowledge
As the product line expands, employees might confuse different products, thereby misleading and losing customers.
Customer service drops in quality
Sales reps across multiple locations might follow different procedures, providing inconsistent levels of customer service.
An integrated solution for effective in-house training
A retail LMS to boost sales, and improve customer service
Onboard new hires, launch product knowledge courses, and train customer sales and service techniques quickly. Track your retail staff’s progress in real time.
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An authoring tool to create courses in record time, and drive results
Simply transform existing PowerPoint presentations into full-fledged online retail training. Teach best practices, engage in customer role-play scenarios, and easily assess employee knowledge.
Try for FreeCover any training scenario with the best LMS for retail
New employee onboarding
Get new hires up to speed faster
iSpring’s learning management system will jumpstart your employee training, no matter how large and dispersed your retail team is. Upload instructions, job descriptions, product catalogs, and checklists to the LMS. Assign them to all newcomers, and rest assured that every employee gets the same welcome experience.
Product training
Keep retail employees up to date with new products, procedures, and promotions
Build a course right on the platform quickly, send it out to any number of learners, and see who studied it immediately. You can track which teams or individual learners haven’t completed training in the LMS and might need a nudge.
Book a live demo. It's free!
We'd love to show you how iSpring can help launch effective retail training.
Request Live DemoСustomer service and sales training
Train retail staff on sales techniques in a risk-free environment
Turn existing scripts into interactive online role-plays that imitate customer interaction. Your staff can practice key negotiation and objection-handling techniques in different scenarios without the risk of losing a sale. You can provide valuable feedback on every step of the simulation.
Knowledge assessment
Evaluate employee learning performance
Enhance your retail training programs with effective online quizzes to check knowledge retention after each chapter or module. Select from 14 interactive knowledge checks to meet all your training needs.
Get the most out of our retail LMS to grow talent efficiently
Robust learning analytics
Flexible mobile learning on the go
Burden-free retraining for retail employees
Businesses worldwide choose iSpring’s LMS for retail
Award-winning eLearning software
iSpring wins prestigious awards every year from top industry analysts such as the Brandon Hall Group, Capterra, eLearning Industry, G2 Crowd, to name a few.
The Best eLearning Authoring Tools (2023)
Best LMS (2023)
Top Compliance Training LMS Software (2023)
Leader Product at G2 (Fall 2022)
Training Magazine Network Choice Awards, LMS (2022)
Training Magazine Network Choice Awards, Authoring Tools (2022)
The Best Learning Management Systems based on User Experience (2022)
LMS Companies Watch List at Training Industry (2022)
Best LMS based on Customer Experience (2022)
Top LMS for Blended Learning (2022)
Top Social And Collaborative Learning Platforms (2022)
Leader Product at G2 (Summer 2022)
Gold Globee winner for Customer Service Department of the Year in the 2022 IT World Awards
Top LMS Platforms For Product Training (2022)
Top Rated 2022
Top Microlearning LMS Software For Corporate Training (2022)
Top LMS (2022) by Crozdesk
Top LMS Training Software With Learning Analytics Tools (2022)
The Best LMS Offering Free Trials (2022)
Leader Product at G2 (Spring 2022)
Top Gamification Learning Management Systems (2022)
Top Cloud-Based LMS (2022)
Top Authoring Tools for User Experience (2022)
Top Employee Training LMS Platforms In 2022
The Best eLearning Authoring Tools (2022)
The Best Learning Management Systems (2022)
Top Mobile Learning Platforms (2022)
Top Compliance Training LMS Software (2022)
Top LMS Solutions For Telecommunication And IT Companies 2022
Leader Product at G2 (Winter 2022)
LMS Companies Watch List (2021)
Training Magazine Network Choice Awards, Authoring Tools (2021)
Training Magazine Network Choice Awards, LMS (2021)
Top 20 LMS Software based on customer experience (2021)
Top 20 LMS Software Based on User Experience (2021)
Top LMS for Blended Learning (2021)
Gold Globee winner for Customer Service & Support Department of the Year (2021)
Top Rated 2021 at Trustradius
Best Support
Product at G2
(Spring 2021)
Best Authoring Tools at eLearning Industry (2020)
Best LMS at eLearning Industry (2020)
Choice Awards
by Training Magazine Network
(2020)
Best Support
at G2 (2020)
TOP-20 Authoring Tools
by Training Industry (2020)
Leader in LMS category
at Crozdesk (2020)
Leading LMS for
Training and Onboarding
by Crozdesk (2020)
Choice Awards for Authoring Tool by Training Magazine Network (2019)
Gold Customer Sales and Service World Awards
for Tech Support (2019)
TOP-20 Authoring Tools by Training Industry (2019)
TOP-20 Authoring Tool Companies by Training Industry (2018)
Finalist in Best Authoring / Development Tool for Educators CODiE Award (2017)
Bronze Brandon Hall Award for Best Advance in Content Authoring Technology (2021)
Gold Brandon Hall Award for Best Advance in Content Authoring Technology (2016)
Gold Brandon Hall Award for Best Advance in Content Authoring Technology (2013)
Gold Brandon Hall Award for Best Advance in Technology for Rapid Authoring (2010)
Gold Brandon Hall Award for Best Advance in Learning Management Technology for SMB (2018)
Gold Brandon Hall Award for Best Advance in Content Authoring Technology (2018)
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Access all LMS features for retail staff training. No credit card or corporate email required.