iSpring Suite 9 What's New

These 6 likable characters are perfect for onboarding, business training, sales, product knowledge, and customer service courses.

The new set of locations includes a car delivery area, a car service department, modern call center cubicles, a meeting room, and more. With these locations, you can quickly build car sales and maintenance courses or courses for training your call agents or tech support team.

Now, when you open iSpring Suite, you can see if there are any updates in the Content Library. For example, if the Library has been enriched with new characters, you’ll see a notification dot on the Characters icon. You can use the new characters in your course right away.

When creating quizzes or interactions, you can be sure that your learning content is safe and sound, even if your computer crashes or the power goes out. iSpring Suite makes frequent automated backups of customer data and has up-to-the-minute recovery options. Next time you open iSpring QuizMaker or Visuals, you can continue from the moment where you left off.

iSpring provides the best-in-class conversion technology, and we’re continuing to grow. In order to help you streamline the navigation in your online courses, we’ve made the Zoom PowerPoint feature accessible in iSpring Suite. Now, you can break out of the linear presenting mode and take control of where you go next. You can easily jump to specific sections or slides in your course, or even create an interactive table of сontents that links to all of the slides in your course.

We have translated the entire interface of iSpring Suite to Japanese. Can’t wait to see outstanding eLearning courses and assessments from our users in Japan!
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1. Fixed audio playback on mobile devices
2. Fixed deleting annotations when publishing a course
3. Fixed issues with opening the Preview window in PowerPoint
4. Fixed inserting links in Visuals and QuizMaker
5. Improved the action of navigation buttons in Internet Explorer 11
6. Added support for Firefox 66 with blocking audio and video autoplay setting
7. Added option for hiding the answer status in detailed reports in QuizMaker

When you’re recording audio narration for a course, you might get some background noise, and the volume may vary. Now, you can fine-tune the sound volume right in iSpring Suite. Plus, we’ve added new noise reduction settings so your audio recordings are as clean and natural as possible.
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With these characters, you can design immersive digital courses for airport staff and airline passengers.

There are lots of beautiful aviation locations: plane exterior and interior, cockpit, business and economy class cabins, an airfield, boarding stairs, and airport lounges.

The template includes 16 ready-made slides: steps, pros and cons, product catalogue, menus, timelines, etc., so you can quickly put together a professional-looking course.

We have completely adapted the course editor for Portuguese users, from the interface to the course player. Now, our clients from Portugal can quickly create outstanding content in their native language.
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1. Fixed display of SVG images on iOS 11 and 12
2. Fixed triggers in mobile presentation player
3. Fixed incorrect behavior of hyperlinks in interactions
4. Enhanced audio recording in quizzes on 32-bit systems

A client, a visitor, patients, office employees, and support agents will be a perfect addition for your onboarding courses, sales training and video lectures.

The new pack of locations includes a truck repair garage, a conference room, an open space office, and more. With these locations, you can create immersive courses like on sales, traveling, or truck repairs.

iSpring Suite converts your Word, PDF, or PowerPoint files into interactive e-books compliant with all modern eLearning standards: HTML5, SCORM, AICC, CMI-5 and xAPI (Tin Can).
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LMS-ready e-books
You can easily upload your book to an LMS, assign it to your learners, and keep track of what they’re reading page by page.

The book opens in seconds
iSpring optimizes page loading to make reading smooth and seamless. Even if your ebook consists of thousands of pages, every new page opens instantly.

Navigation and references
After conversion to ebook, all fonts, images, links, references, and navigation elements remain functional.

High quality images
iSpring Suite keeps the quality of all images and fonts. Your book will look perfect even on high-definition and retina displays.

If you want to change the type of question you’re working on, there’s no need to start over. For example, you can quickly turn a True/False question into a Multiple Response. All settings and design will be preserved.

Now, your employees can enjoy the perfect look of your courses on any device, from phones to smart boards.

1. Fixed publishing to video on Windows 10 version 1809
2. Fixed displaying player for courses inserted in iframe
3. Fixed issue with text input in the Essay question on Samsung Galaxy S9
4. Fixed issue with adding files in *.mp2 format in Cam Pro
5. Removed additional scrolling when inserting new files into the editor in Cam Pro

Now, you can accelerate a video to skip through unnecessary information, or slow it down to attract viewers’ attention to important details.
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Sometimes when you’re creating a voice over for a video, you may face a situation when the video footage is too short to read the whole script. In such cases, you can easily create a freeze frame to give all the necessary information and then continue the video.

Before, when you uploaded a pre-recorded video to iSpring Suite, you had to work with a single track that included both video and audio. Now, it’s possible to edit video and audio tracks separately.

Sometimes, you may find that the volume of your voice is different throughout a voice-over. The reason may be a poor microphone or bad acoustics. iSpring Suite automatically normalizes the recording so you don’t have to do it manually.

With iSpring’s Narration Editor, you can cut out a poor voice-over and record a better version right on the spot using your mic.

iSpring Suite automatically reduces background noise, making your voice louder and clearer.

A pyramid in the Pyramid interaction consists of several sectors. Now, you can customize in which order these sectors will be displayed: from top to bottom or from bottom to top. This can be especially useful if you’re using a flipped pyramid.

These two new characters are perfect for onboarding training, product catalogues, or language courses for children.

The new set of locations includes a gas station with a convenience store and a fueling station for trucks. With these new locations, you can quickly put together a course on, say, gas station safety.

1. Fixed display of transitions on smartphones
2. Fixed issue with the Brush Color animation
3. Fixed display of the "Select from Lists" question after applying a color theme
4. Text now cannot be copied from published interactions

This pack includes an airport terminal, a grocery store, and a cash register area. Create more beautiful courses on sales, merchandising and airport service.

Before, a learner could see the correct answers only after they finished a quiz. Now, you can set a quiz to display the correct answer right after a question is answered. As a result, learners will immediately know whether they gave the right answer or not.
This is especially useful if your goal is not to assess knowledge but to help employees learn new material.

Two stylish male characters will be a perfect choice for a course on negotiation, business modelling, or team management.

1. Text presets aren't deleted after software update
2. Fixed issue with question linking after deleting the "Introduction" group
3. Fixed display of info slides when question randomizing is on

Before, if you had hidden slides in your course, the LMS would process them as a part of your course. Therefore, users could never get 100% completion, because they couldn’t see those hidden slides. We’ve fixed that. Now, hidden slides won’t distort your learners’ results.

If you want to create a backup copy of your project or quickly send it to a colleague, simply save your course as a zip file. An archive file takes up less computer space and can be sent by email.

iSpring offers best-in-class conversion technology, and we keep developing it. Some time ago, we noticed that SmartArt animations weren’t working properly: only the entire figure could be animated, not the separate components. We’ve worked our magic, and voila! SmartArt animations now work perfectly!

1. Fixed display of characters in the input field for the "Drag the Words" question type
2. Fixed issue with rounding points when sending quiz results to email
3. Fixed blurring of visual objects in interactions
4. Fixed inserting pictures in the "Glossary" interaction
5. Fixed issue with Cam Pro launch
6. Improved display of the "Morph" transition on mobile devices
7. Improved conversion of fonts with ligatures
8. Fixed issue with course view in iSpring Learn and iSpring Play mobile apps on iPhone

Now, you can save your digital quiz as a Word document which can be printed for an in-class assessment activity.

Meet Christie. She can be a great mentor for your interns and new hires.

A big-box hardware store, a cash register area, and an emergency exit — these locations are perfect for a course on sales or fire safety.

Now, you can save quizzes with correct answers as Word documents. You can easily send these .docx files to a colleague or supervisor to have them reviewed.

1. Fixed publishing to video issue in MS Office 2010
2. Fixed slide notes in the output files
3. Fixed issue with audio which occurred after updating a quiz
4. Fixed inserting files from a network folder
5. Added changing color of visited links
6. Added support for quizzes, interactions, and dialogs in Video Lecture player
7. Fixed video display in full screen mode
8. Fixed scrolling when opening a quiz in an iFrame

Before publishing your quiz, iSpring Suite will make sure everything is OK with the content. If a picture or answer options are missing, the tool will let you know.

When you publish your courses with the None player, there will be no player controls or menus available for your learners. This can be useful if your course has its own navigation via PowerPoint triggers and animations.

1. Fixed issue with restricted navigation when viewed on mobiles
2. Fixed display of video on a slide when viewed on mobiles
3. Fixed report for users when using branching option
4. Fixed issue with full text justification in Microsoft Edge
5. Fixed formatting of feedback for reattempts when updating quizzes
6. Added downloading items from the content library when using proxy servers
7. Added option to change presentation title in Universal player

While taking a quiz, a user can skip some questions to get back to them later. This makes assessment more natural and realistic, because in real life a learner usually reads all the questions before answering them.

You can give feedback for partially correct answers. This can be especially useful if, for example, a learner is very close to a correct answer and you want to give them a hint.

1. Fixed display of courses inserted in iframes
2. Fixed issue with timer in tests inserted into courses
3. Fixed simultaneous sending of test results to email and server
4. Improved word break in the Tabs interaction

Before, you could only add one template from the Content Library into your presentation. To add something else, you would have to open the Library again. Now, you can select multiple templates and add them all to your course at once.

Adding audio to feedback is now possible in the Slide view mode. So if while designing a question you feel that it needs audio feedback, you can record it on the spot without going back to question editing.

Before, learners got a fixed number of points for each correct answer, no matter how many attempts they made. Now, you can give less points for each next attempt.

1. Fixed issue with launching audio/video editor (Narration Editor) with animated shapes
2. Fixed publishing of hidden objects to which animations are applied
3. Fixed autoplay of media files in Safari 11
4. Fixed incorrect word wrap in detailed test result report
5. Fixed launch of application with mono recording devices in Cam Pro

We have released two new characters: a fearless fireman and an admirable office employee. Maybe they’ll meet in some fire safety course?

The locations include an airport landing area and terminals, a courtroom, a supermarket, classrooms, and more. Quickly create courses on various topics: air safety, merchandising, and legal proceedings, to name just a few.

Now, you can copy an equation from one question and paste it into another.

iSpring quizzes now work perfectly on devices with touch screens that can be controlled both by clicking and by tapping. This is great news for Chromebook users.

Images can now be cropped right in the Narration Editor. Now, you don’t have to use third-party tools if you need to cut out some extra details.

This interaction will be of help if you create e-courses on industrial processes and safety. For instance, you can show how part cutting or raw material processing is performed. With this template, you can show any repetitive process; for example, the Deming cycle, which is a cyclic decision-making process that is used in quality management.

1. Fixed conversion of presentations with Noto Sans fonts
2. Fixed issue with presentations opened locally in IE11
3. Fixed desyncing videos with shortened audio track after publishing
4. Fixed quiz mobile player display on Android
5. Fixed issue with the "Reset layout" button in the quiz editor
6. Fixed issue with passing external variables for the Execute JavaScript option in QuizMaker
7. Improved quality of videos exported in MTS format in Cam Pro

We have added two beautiful female characters: Indira and Kathlyn. They will be happy to give learners an office tour, describe company’s mission and values and help new hires feel comfortable on their first day.

More courses on products and processes. Now, your training can take place in an electronics store, manufacturing areas, an open space, or a meeting room.

Now, when a learner completes a quiz, they can print a very beautiful and detailed report with their results.

Now, you can reuse quiz content created with an older version of iSpring to quickly put together new quizzes and surveys. Simply import questions and fine-tune their design, and the quiz is ready for publishing.

With this template, you can explain your company hierarchy. Plus, it’s a great template to use in soft skills training to show, for example, the Minto pyramid principle, which can help people communicate more effectively. Besides the standard pyramid, you can create an inverted one to present various funnels; for example, a classic sales funnel.

1. Fixed publishing to video issue with MS Office 365 in Windows 10
2. Fixed issue with changing settings of quiz result slides

iSpring is now fully compliant with GDPR. All content, personal data, and statistics are securely stored on servers in the USA and Europe.

Video inserted into a quiz now can be opened in fullscreen view. This is especially great if you want your learners to pay attention to minor details in a video.

Now, you can add a shape into your video and insert text into it. This is very helpful if you want to introduce the presenter or highlight main ideas.

1. Fixed autoplay audio issue in courses in Google Chrome 66
2. Fixed narration editor issue with 4K video
3. Fixed issue with equations in the Matching question
4. Fixed disabling quiz result slides in SCORM 1.2/2004
5. Fixed various issues in Cam Pro
6. Improved course playback in the iSpring Play app
7. Improved publication of text with character fonts
8. Improved compatibility with anti-virus software
9. Improved glow effect support for images in QuizMaker
10. Improved text editing on several shapes in Cam Pro
11. Improved quiz editor performance when working with Sequence and Matching questions
12. Fixed scrolling issue in Matching and Sequence questions in IE11
13. Improved search in the Glossary interaction

Record an expert session and point out the key highlights to help employees retain the subject material. You can mix videos from multiple tracks, add audio narration, and support the footage with annotations or graphics.

Interactive canvas — just like a PowerPoint slide
You can edit objects right on the canvas: add videos, captions, shapes, and images.

Mixing audio and video from multiple tracks
Use as many tracks as you need. You can merge several videos together, add music, and even show two videos at the same time.

Title screens and annotations
You can upload existing images or create visual hints, diagrams, and captions right in the video editor.

Smooth transitions between scenes
Adjust the transition effects so that one scene smoothly dissolves while the next scene appears.

With iSpring Suite, you can record screencasts to quickly train employees to work with corporate apps. For example, you can show them how to work with an inventory management app, a learning portal, or a CRM system.

You can record your screen and webcam video at the same time, and then show the two streams together or switch between them. For example, enhance a CRM screencast tutorial with a talking-head video.

Now, when you record a screencast, iSpring Suite automatically detects keystrokes, mouse clicks, and typing, and adds annotations for these actions to your video.

This interaction helps you quickly structure your info. For example, you can show the principles of SMART goal setting or the SWOT analysis methodology.

Present a call handling process or host a virtual office tour for new employees in a visually compelling way.

A fast way to create a dictionary of terms, a directory, or a reference book. For example, you can create a glossary of industry terms or a reference book for account managers.

Provide answers to common new hire questions to save their colleagues time and effort.

Show employees the key events of your company’s history or product development stages.

Create a guide to communicating with irate customers or explain how to deal with fire in a safety course.

Illustrate any repetitive process, from raw material processing to the Deming cycle of decision making.

Present a complex diagram in a compelling way: for example, illustrate the demographics of your target audience or show new hires the values of your brand.

Explain what complex mechanisms consist of, show product specs, or describe a new software interface.

Give learners a detailed explanation of how equipment works, or visually present a product to customers.

Explain what complex systems or mechanisms consist of. For instance, present a human anatomy diagram or a new equipment control panel.

Create an illustrated product catalog so that employees can always stay informed about the range of products on offer.

Drag-and-drop activities engage employees and help them master a skill in a game-like environment. With iSpring Suite 9, you can ask learners to arrange objects or group them by categories. For example, enhance a merchandising course with a task to to shelve or load goods.

Give detailed feedback to help learners review their mistakes and improve performance. You can explain why an answer is incorrect, and provide useful facts or a whole article on a topic.
You can add several text blocks, images, and shapes, and set transparency, shadows, fill, and outlines — it’s just as easy as in PowerPoint.

Fine-tune question layout and easily design info slides, feedback, surveys, and result slides. Now all these options are right at your fingertips in the visual editor.