Combat Turnover and Grow Retail Profits with Effective Frontline Employee Training
Frontline staff often learn on the job — helping customers and figuring things out as they go. It works, but without quick access to information, even small questions can cause delays. Add in constant updates spread across different channels, and it becomes hard to keep up. For managers, this lack of structure turns training into a daily challenge.
In this session, you’ll learn:
- Reduce turnover and boost service quality by closing common training gaps
- Give your team the confidence to act fast with on-demand access to the key info
- Free up managers’ time with progress tracking, feedback tools, and daily support automation
Who is this session for?
- Store managers who need consistent training without adding to their daily workload
- HR teams supporting multiple stores and keeping training clear and accessible
- Supervisors and trainers guiding new hires and tracking skill growth on the job
About the presenter
I help clients fully utilize iSpring's eLearning tools to streamline and automate training processes through our learning management system and course development software.
Natalia Foster
Account Manager
In this session, you’ll learn:
- Reduce turnover and boost service quality by closing common training gaps
- Give your team the confidence to act fast with on-demand access to the key info
- Free up managers’ time with progress tracking, feedback tools, and daily support automation
Who is this session for?
- Store managers who need consistent training without adding to their daily workload
- HR teams supporting multiple stores and keeping training clear and accessible
- Supervisors and trainers guiding new hires and tracking skill growth on the job
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