• Products
    iSpring Learn iSpring Suite
  • Products
    Learning management system
    eLearning authoring tool
    Online authoring tool
  • Use Cases
    Training organizations Onboarding Compliance Training Induction Training Product Training Channel Partner Training Sales Training Microlearning Mobile Learning
  • Pricing
  • Support
  • Why iSpring?
  • Company
    About Us Case Studies Customers Partnership Course Development Contact Us Loyalty Program
  • Knowledge Hub
    Knowledge Hub Academy Webinars Articles Guides Experts on iSpring
  • Language EN
    English Français Deutsch Español Italiano Nederlands Português Polski 中文 日本語 العربية Indonesia
 
Contact Us
Sign In
Contact Sales
Sign In
  • Shopping Cart
  • Sign In
  • English
  • Français
  • Deutsch
  • Español
  • Italiano
  • Nederlands
  • Português
  • Polski
  • 中文
  • 日本語
  • العربية
  • Indonesia

iSpring SDK Support

     
    • Overview
    • Help Docs
    • System Requirements
    • Free Trial
    • Overview  
    • Help Docs
    • System Requirements
    • Free Trial

    Latest Articles and How-Tos

    How to uninstall iSpring from your computer

    Learn how to uninstall iSpring from your computer. Uninstall it as you would any ...

    Start reading

    How to install Windows on your Mac

    This article describes how to get Windows installed on a Mac computer in two ways: ...

    Start reading

    FAQ

    Why can't I import my audio files?

    If you have specified background audio file(s) for a question, but it doesn't appear in your quiz, please make sure that:
    • you have specified audio files of iSpring supported file formats: .wav, .wma and .mp3
    • your quiz and embedded audio files are located on your local drive (not a network share).

    What audio formats does iSpring SDK support?

    It currently supports audio files in WAV, MP3, and WMA formats.

    Is it possible to call the converter from an application written in Java in a Windows environment in any of iSpring products?

    Yes, iSpring SDK has a Java wrapper that can be used in Java applications. You can find samples here: {iSpring SDK installation folder}\PPT Conversion SDK\samples\java

    Is it possible to have a button on a slide that can launch another file?

    It’s very easy to do this with PowerPoint and iSpring. On the PowerPoint toolbar, choose the "Insert" tab, then "Shapes" (or any other object you like), and then specify the hyperlink or any other external file for this button.

    Where can I get the version number and license key of my iSpring SDK?

    There are three ways to get the version of your iSpring SDK. Check them out
    Learn more
    See more FAQs →

    User Manual

    Browse the full product documentation for detailed descriptions of all features.

    Start reading

    LinkedIn eLearning Hub

    Follow industry trends, gain insights, and connect with eLearning professionals globally.

    Join the group

    The iSpring Support Team is ready to help you 24/7

    iSpring offers customers and trial users free technical support from highly-skilled professionals who are committed to assisting our clients with any product-related questions.

    Contact Support

    +1 800 640 0868

    Mon—Fri: via phone, chat, email
    Sat—Sun: via email

    Products
    • iSpring Learn LMS
    • iSpring Suite
    • iSpring Presenter
    • Free Quiz Maker
    • iSpring Converter Pro
    • iSpring Quiz Maker
    • iSpring Cam Pro
    • iSpring Free
    • iSpring Page
    Solutions
    • Onboarding
    • Compliance Training
    • Induction Training
    • Microlearning
    • Product Training
    • Mobile Learning
    • Channel Partner Training
    • PowerPoint to SCORM
    • PowerPoint to HTML5
    • Online Training Software
    Company
    • About Us
    • Why iSpring?
    • Customers
    • Partnership Program
    • Affiliate Program
    • Contacts
    • Loyalty Program
    The Best Articles
    • What is an LMS
    • Best eLearning Authoring Tools
    • How to Create a Course
    • How to Create Training Module
    • SCORM Authoring Tools
    Academy
    • Online Course for Aspiring IDs
    • Certification
    • Talent Hub
    • Course Library
    • Course Development
    Support
    • +1 800 640 0868
    Knowledge Hub
    • Articles
    • Webinars
    • Experts on iSpring
    • Guides
    • LinkedIn L&D community →
    LinkedIn L&D community →
    Terms of Use | Privacy Policy | Data Security
    | DMCA Notice |
    © 2001-2025 iSpring. All rights reserved.

    Subscribe to our newsletters

    By clicking “Subscribe”, you agree to our Privacy Policy. All emails include an unsubscribe link, so you can opt-out at any time.

    You'll start receiving free tips and resources soon.
    Oops! Something went wrong...
    ×

    We use cookies to enhance your browsing experience, personalize content and ads, provide social media features, and analyze our traffic. By clicking "Accept All", you consent to our use of cookies. You can manage your preferences or learn more by clicking "Manage Cookies".

    ×

    Manage your cookies

    Essential cookies are always on.
    You can turn off other cookies if you wish.

    Essential cookies

    Always On
    These cookies are necessary to make the iSpring website work for you. They allow you to navigate the site and use its functions, such as filling out online forms or using the shopping cart.

    Analytics cookies

    These cookies allow us to understand how visitors interact with our website and improve its performance. It helps us to know how you came to our website, which pages you visited, and for how long.

    Social media cookies

    These cookies are set by social media services that we’ve added to our site, including Facebook, LinkedIn, and Twitter. They enable you to share our content with your friends and network.
    ×
    Chat with us
    Book a meeting
    ×
    Book a free intro meeting with an iSpring LMS expert
    Book a free intro meeting with an iSpring expert
    +1

    By clicking this button, you agree to our Terms, Privacy Policy and License Agreement.

    Thank you for your request!

    We received your contact information and an iSpring expert will get in touch with you soon to schedule the LMS intro meeting.

    Oops! Something went wrong...

    Please contact them at .