
The Top Soft Skills to Stand Out in Instructional Design
Tools help you create courses, but strong soft skills can set you apart as a leader in instructional design — someone who lands dream projects and builds long-term relationships with clients.
In this session, you’ll learn how to:
- Confidently work with demanding clients and stakeholders
- Foster collaboration within your team
- Engage and empathize with diverse learner needs
Special perks for attendees:
- The session recording
- A certificate of attendance issued by iSpring
About the presenter

Meet Holly Owens, a seasoned educator, instructional technologist, and podcast host, committed to designing impactful learning experiences. With over 18 years of experience in education and corporate settings, Holly has a deep passion for educational technology and online learning. She holds dual master’s degrees in Instructional Technology and Distance Learning from the University of Maryland, Global Campus. She has taught at prestigious institutions like the University of Maryland, Baltimore County, and Touro University.
Holly Owens
Instructional Designer
In this session, you’ll learn how to:
- Confidently work with demanding clients and stakeholders
- Foster collaboration within your team
- Engage and empathize with diverse learner needs
Special perks for attendees:
- The session recording
- A certificate of attendance issued by iSpring
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