October 28, Thursday 12:00 pm EDT 1 hour

Customer Service Skills Training – How to Run It Online

Customer Service Skills Training

SPEAKER

Katie Connor

Customer success manager at iSpring

DURATION

1 hour

Just two words: customer service.

Join our free webinar and gain firsthand knowledge about eLearning from our expert with no risk of getting lost in the abundance of information and get your questions answered in real-time!

And two facts you need to pay attention to:

  • 73% of customers remain loyal to a brand because of friendly service
  • 93% of customers will buy again if they’ve had a great service experience

Numbers never lie — customer service is extremely important for your business.

If you intend to train your employees on how to deal with customers and need some tips on how to plan, create, and distribute your training online, we invite you to join our webinar.

About the presenter

Katie Connor

Katie is an expert on iSpring products and a seasoned CSM who is always positive and supportive. Her key strengths include building relationships with customers based on trust and doing her best to assist clients to achieve training and business goals.

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