October 28, Thursday 12:00 pm EDT 1 hour

Customer Service Skills Training – How to Run It Online

Picture 1_1: Easy-to-use quiz maker by iSpring

SPEAKER

Katie Connor

Customer success manager at iSpring

DURATION

1 hour

RESOURCES

Presentation

Just two words: customer service.

Join our free webinar and gain firsthand knowledge about eLearning from our expert with no risk of getting lost in the abundance of information and get your questions answered in real-time!

And two facts you need to pay attention to:

  • 73% of customers remain loyal to a brand because of friendly service
  • 93% of customers will buy again if they’ve had a great service experience

Numbers never lie — customer service is extremely important for your business.

If you intend to train your employees on how to deal with customers and need some tips on how to plan, create, and distribute your training online, we invite you to join our webinar.

About the presenter

Katie Connor

Katie is an expert on iSpring products and a seasoned CSM who is always positive and supportive. Her key strengths include building relationships with customers based on trust and doing her best to assist clients to achieve training and business goals.

See more webinars

November 10, 2021
Alice Shaw eLearning expert at iSpring
How to build an online course with iSpring in just 30 minutes

Need to build eLearning courses, but not sure where to start? Don't worry!

Watch
October 28, 2021
Marat Safin Customer Success Manager
Making Your Online Course Interactive: A Complete How-To (and Why) Guide

eLearning interactivity is more than just fancy effects. It is unrelated to animations, and its goal is not a visual explosion but engagement and retention.

Watch
October 26, 2021
Valerie Lett Account Executive Asia-Pacific region at iSpring Solutions
Making Your Online Course Interactive: A Complete How-To (and Why) Guide

eLearning interactivity is more than just fancy effects. It is unrelated to animations, and its goal is not a visual explosion but engagement and retention.

Watch

Register for webinar

First Name
Last Name
Email
Phone (optional)
Industry (optional)
Job Title (optional)
By registering for this event, you agree to these terms & conditions.
您是中文用户吗?
欢迎访问爱思赢中文网站
ispring.cn了解更多产品、
价格、活动和优惠。
前往中文站
Are you visiting iSpring from China? Check out the ispring.cn website to know more about current prices, events, and offers in your region.
Visit the Chinese website