iSpring Visuals Support
FAQ
How can I optimize a Flash content for publishing to the web?
It is important to make your content compact for web publishing.
Why can't I import my audio files?
If you have specified background audio file(s) for an entire interaction or for particular item, but it doesn't appear in your Flash interaction, please make sure that:
What Adobe Flash Player version do I have to have to play iSpring-created interaction?
Flash interactions created with iSpring Kinetics require at least Adobe Flash Player 9.
My hyperlinks won't open. How do I fix this?
Most likely problems with opening hyperlinks are connected with either the security restrictions of your Internet browser that doesn't allow opening pop-up windows, or with your Flash player plug-in that prevents you from opening URLs in local Flash files.
What software do I need to play back iSpring-created interactions?
iSpring Kinetics packages an interaction in a single Flash file of .SWF format. All you need to view the interaction is Adobe Flash Player version 9 or higher.
User Manual
Browse the full product documentation for detailed descriptions of all features.
Community Forum
Chat with a community of iSpring experts who are happy to share their experience.
The iSpring Support Team is ready to help you 24/7
iSpring offers customers and trial users free technical support from highly-skilled professionals who are committed to assisting our clients with any product-related questions.
Contact SupportContact Us: +1 800 640 0868
Email:
Mon—Fri: via phone, chat, email
Sat—Sun: via email