What does payment for active users mean?

Pay-per-active users is one of several popular LMS pricing models. With iSpring Learn you can invite and register any number of users, and pay for active users only. A user will be considered active if s/he has logged in at least once during a month.

What happens if I exceed the number of active users?

You will receive a notification about exceeding the number of users, and new users will not be able to log in.

Can I get the LMS for a custom number of users?

Yes. If you have 100+ users and our standard plans don′t fit your requirements, simply write to us. We will find a special solution for you.

What payment methods are available?

We accept online payments via credit card or PayPal. Alternatively, we accept wire transfers. Please contact us for detailed bank information. We can always provide you with an invoice on request.

Can I change plans at anytime?

Yes. Simply contact iSpring Sales at any time during the billing cycle to switch to a different plan.

Are there any government, non-profit, or academic discounts?

Subscription plans for iSpring Learn don’t include any government, non-profit, or academic discounts.

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iSpring Suite Pricing

Beautifully engineered tool to build PowerPoint-based eLearning fast

Exclusive Pricing on iSpring Suite for Educator

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iSpring Suite Custom Pricing for Nonprofit Organizations

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Get in touch

Feel free to reach out if you need high-volume licenses, academic and freelance discounts, or want a custom quote. We’ll get back to you shortly!

iSpring Academy pricing

Learn how to create online courses and manage digital learning

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Licensing and Sales FAQ

What is the order delivery time?

For online payments, license details are emailed within one business day but are usually delivered faster. If you make a payment via check or bank transfer, the details will be sent after the payment is received, which can take up to two weeks.

Do you offer a money-back guarantee?

We offer refunds for iSpring desktop products, reviewed case by case. Just let us know why you’re not satisfied, and we’ll do our best to help.

Please note: subscriptions to products bought during special offers aren’t eligible for a refund. We recommend using the 14-day free trial to explore all features in advance.

What Credit Cards do you accept?

We accept Visa, MasterCard, American Express and Discover.

Can I upgrade from one product to another?

Yes, you are more than welcome to upgrade your license to another product to get the freshest authoring capabilities for your projects. Just contact us to get a special price and upgrade your current license.