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FAQ
Do you offer volume discounts?
Yes, we have volume discounts for iSpring Suite, starting with the 3-seat license purchase. Volume discounts are all about getting more for your money — the more iSpring Suite licenses you purchase, the less each one costs. Check out the pricing here.
Please note that volume discounts cannot be combined with educational, governmental, or non-profit discounts.
What are the update terms for iSpring products?
Users with an active subscription can update their software at no additional cost. iSpring Suite lifetime license holders can upgrade the toolkit to the latest version and get a year of support for an additional fee. To check the price to upgrade, please visit our Upgrade Center.
Can I transfer a license from one computer to another?
Yes, if the license will be used by the same person. Each license can be activated on only one computer. So, to use your license on another computer, you will first need to deactivate it on the computer from which you will move the license.
If you want to move the license or reinstall it, please follow these steps:
Uninstall the product on the computer from which you will move the license.
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Choose Deactivate the license on this computer during the uninstallation.
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Install the product on another computer.
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Activate it.
FYI: If you have already activated the program on a computer and uninstalled it without deactivating it, you can easily reinstall and then uninstall it with deactivation.
You can manage your licenses from your account on the iSpring website. If you have questions on licensing or your account, please contact us.
What does the iSpring Suite Max pricing plan include?
iSpring Suite Max includes the desktop iSpring Suite authoring toolkit and a number of additional services for fast and easy course creation and collaboration on content.
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Content Library: 89,000+ ready-made course templates and eLearning assets - characters, locations, icons, and buttons
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iSpring Space: An online service for content sharing and collaboration that includes a web-based tool for creating courses and working on them with your colleagues
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Text to speech. A tool for converting text into a natural-sounding voice-over
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24/7 Technical Support. Instant help via phone, email, and chat

The iSpring Support Team is ready to help you 24/7
iSpring offers customers and trial users free technical support from highly-skilled professionals who are committed to assisting our clients with any product-related questions.
+1 800 640 0868
Mon—Fri: via phone, chat, email
Sat—Sun: via email
