5 Master Tips for Creating Customer Service Training Courses
To raise the customer retention rate and simultaneously acquire new clients, your employees must be trained to make every customer...
5 articles
Instructional Design
Customer Service Training
21 Call Center Games to Improve Contact Center Performance
Do you want to improve your call agents’ efficiency and enhance their interactions with customers? Call center games can be...
Black Belt In Negotiations: How to Improve Your Employees’ Skills with Dialogue Simulations
The art of dialogue is the ability to speak the language of an interlocutor. Just like any other skill, business...
12 minutes
5791 views
How to Create Conversation Simulations with iSpring
Conversation or dialogue simulations created in iSpring TalkMaster are extremely helpful for training communication skills. To help you master this...
7 minutes
3946 views
How to Create an Online Business Conversation Simulation
There is no business done without negotiation. Whether it is small talk with an associate or a conversation with a...
10 minutes
3879 views
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