November 15, 11:00 AM EST

1 hour

Free

How Employee Training Boosts Sales, Customer Loyalty, and ROI

How Employee Training Boosts Sales, Customer Loyalty, and ROI

Name
Work Email
Phone
Job Title
Industry
By clicking this button, you confirm that you have read and agree to iSpring Privacy Policy and these terms & conditions.

Mary Beth Garcia will talk about why it is important to invest in service skills training, and what benefits it will bring to your business in the future.

Aside from increased customer satisfaction and improved customer experience, investing in frontline staff training will increase employee loyalty, reduce employee turnover, and lower operational costs.

At the webinar you will learn:
- What frontline associates training is and why it’s important
- The benefits of retail training
- How training affects the success of a retail business
- Common challenges you may face
- How online learning improves performance rates
- How to build a training strategy

The webinar will be held in the format of an interview and live communication, so you will have a unique opportunity to ask experts your questions.




About the presenter

Mary Beth has worked with a variety of retail and hospitality clients as a strategic partner, delivering leadership, communications, retail programs, consulting, and executive coaching for such diverse companies as Altar’d State, Ace Hardware, LVMH Ulta, and Whole Foods Market.

Mary Beth Garcia

Owner & CEO at MOHR Retail

Natalie is a lifelong learner with a passion for education in general and eLearning in particular. She believes that using the right eLearning strategies for corporate training, together with the proper software tools, can help businesses grow and succeed.

Natalie Taylor

Senior eLearning Consultant

Featured webinars

September 16, 2025
Increase Profits While Cutting Costs with eLearning
Zoe Wilson
Zoe Wilson
eLearning Expert | Technical Support Specialist at iSpring
Watch
September 10, 2025
How to Create Learning Videos That People Enjoy
Dr Lyndon Walker
Dr Lyndon Walker
Statistical consultant and course creator
Watch
September 3, 2025
Grand Finale of the iSpring Course Creation Contest!
Maria Starling
Maria Starling
Lead Program Manager at iSpring
Watch
Name
Work Email
Job Title
Industry
By clicking this button, you confirm that you have read and agree to iSpring Privacy Policy and these terms & conditions.