July 19, 2:00 PM IST

1 hour

Free

Customer Service Skills Training

Customer Service Skills Training

The quality of the customer service your company provides will have a direct impact on how successful your business becomes. And that’s exactly why customer service skills training is so vital. Here are topic which will cover.

  • What Is Customer Service Training?
  • Why Is Customer Service Training Important?
  • Who Needs Customer Service Training?
  • How to Train Employees on Customer Service Online
  • Customer Service Training Tips for Engagement
If you intend to train your employees on how to deal with customers and need some tips on how to plan out, create, and distribute your training, then look no further. This webinar covers all the essential information you’ll need to launch an effective and engaging learning experience.

About the presenter

Balvinder Dhadli

Customer Success Manager

Balvinder is an e-learning expert at iSpring who always dives deep into client’s needs to find the best possible solution. He has a great deal of experience working with multinational organizations from different Industries. He is confident that an appropriate e-learning solution will help them reach their e-learning goals and realize success quickly.

Balvinder is an e-learning expert at iSpring who always dives deep into client’s needs to find the best possible solution. He has a great deal of experience working with multinational organizations from different Industries. He is confident that an appropriate e-learning solution will help them reach their e-learning goals and realize success quickly.

Featured webinars

July 1, 2025
Scalable, Self-Service Content: A Smarter Model for L&D Teams
The bigger the company, the bigger the need for training — from onboarding new hires to upskilling teams and educating customers. But here’s the challenge: hiring external instructional designers eats up the budget, and training internal teams takes months. Meanwhile, training requests keep coming; and without a clear system in place, course creation turns into a bottleneck that slows everything down.
Anna Poli
Anna Poli
Instructional Designer at iSpring
Watch  
June 28, 2025
Ready to Turn Learning into a Game-Changer?

Are you tired of students clicking through content without paying attention? The Octalysis Framework can help you build engagement and keep them invested in your learning program.

Join Jasbirizla Ilia Zainal Abidin for this one-hour webinar on advanced gamification in 2025 and ways to implement it in your courses.


Jasbirizla Ilia Zainal Abidin
Jasbirizla Ilia Zainal Abidin
Learning Consultant
Watch  
June 19, 2025
The ID Résumé That Gets You Hired — A Live Makeover with Holly Owens

If you’re transitioning into instructional design or tired of being overlooked for roles you know you’re qualified for, this session is for you!

Join Holly Owens, former educator and now an ID and L&D leader with hundreds of successful projects and clients, as she shares actionable insights on how to “sell” your experience to hiring managers.


Holly Owens
Holly Owens
Instructional Designer
Watch