Here you can find answers to the most popular customer questions on iSpring products.

Money-Back Guarantee

  • Do you offer a money-back guarantee?

    Yes, we have a 30-day money-back guarantee for a lifetime license of iSpring desktop products.

    If you would like a refund for an iSpring desktop product subscription, please provide us with detailed information about the reasons our product did not help you achieve your learning goals. Our Support Team will try their best to resolve the issue. We will refund your payment if a solution is not found, the product doesn’t work correctly, or it doesn’t fit your learning objectives, e.g., doesn’t support the PowerPoint transition effects or animations that you use in your learning materials.

    Products purchased during special offers are not covered by the money-back guarantee, nor are any of our SaaS products like iSpring Learn. You are welcome to try out the features and options of our SaaS products during the 14-day free trial to make sure they meet your requirements perfectly.



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