Optimizing Learning in Healthcare: Innovations in Instructional Design for Enhanced Customer Care
In today's healthcare landscape, providing exceptional customer care is a top priority. This interactive workshop dives into the realm of instructional design and its critical role in optimizing learning experiences for healthcare professionals to deliver outstanding customer care. Join us as we explore innovative instructional design strategies tailored specifically for the healthcare industry.
During this workshop, you will:
- Discover the fundamentals of instructional design
- Explore emerging trends and technologies
- Design learner-centric training programs
- Foster collaborative learning communities
- Assess and evaluate learning outcomes
Note: This workshop is suitable for healthcare professionals, educators, instructional designers, and anyone interested in leveraging instructional design to optimize learning in the healthcare sector. No prior experience in instructional design is required.
About the presenter
Holly Owens
Instructional Designer
Holly Owens is an Instructional Designer with PillPack by Amazon Pharmacy. She has over 15 years of experience in education in various roles, including high school educator, instructional technologist, and podcast host. Holly has taught undergraduate and graduate courses in education and instructional design at various institutions, including the University of Maryland, Baltimore County, Coppin State University, and Northern Virginia Community College. For the past four years, she has taught instructional design courses with the Instructional Technology Program at Touro University within the Graduate School of Technology.
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Please note: iSpring Cloud is an online tool, so even if you have a Mac, you can use it!
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