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8 articles

Corporate Training

Customer Service Training
Preboarding Gamification Sales Training SCORM iSpring QuizMaker iSpring Suite Microlearning iSpring Learn Product Knowledge Training LMS L&D Strategy Continuous Learning eLearning Learning and Development Create Quiz eLearning 101 Synchronous Learning eLearning Tools Measure Results Moodle Customer Service Training eLearning Standards Compliance Training Employee Onboarding Trends Mobile Learning PowerPoint Tips Asynchronous Learning Blended Learning Course Design Adult Learning Project Management eLearning Launch Employee Engagement Remote Training L&D Program Training Management
12 Benefits of an LMS
12 Benefits of an LMS
Corporate Training June 29, 2022

12 Benefits of an LMS For Recruiters, HR, Sales and Commercial Directors—Expert Opinion

A learning management system (LMS) is an online platform that enables you to streamline your corporate training, identify your team’s...

Eugene Bloom
Eugene Bloom
17 minutes
61 views
8 Role-Playing Scenarios for Customer Service Training
8 Role-Playing Scenarios for Customer Service Training
Corporate Training March 11, 2022

8 Role-Playing Scenarios for Customer Service Training

Customer service mistakes are dangerous. They can cost your company a great deal of money.  According to a report by...

Sydney Mansaray
Sydney Mansaray
16 minutes
186686 views
Customer service training
Customer service training
Corporate Training July 12, 2021

Customer Service Skills Training – How to Run It Online

The quality of the customer service your company provides will have a direct impact on how successful your business becomes...

Nicola Wylie
Nicola Wylie
20 minutes
2379 views
Training automation
Training automation
Corporate Training March 15, 2021

Automated Training – Free Up Your Team to Focus on More Meaningful Tasks

The word “automation” evokes a broad spectrum of emotions, depending on who you’re talking to. At first glance, it might...

Helen Colman
Helen Colman
16 minutes
1420 views
Corporate Training July 14, 2020

Reskilling Your Workforce: The Biggest Trend in Recruiting

It may sound dramatic, but saying that the world is facing a reskilling emergency is not an overstatement. According to...

Helen Colman
Helen Colman
11 minutes
4588 views
Corporate Training July 10, 2020

6 Customer Service Training Tools for Every Occasion and Purpose

Every company offers more than its products. Whether it’s a piece of software or clothing, there’s also customer service behind...

Helen Colman
Helen Colman
15 minutes
7492 views
Corporate Training August 12, 2019

21 Call Center Games to Improve Contact Center Performance

Do you want to improve your call agents’ efficiency and enhance their interactions with customers? Call center games can be...

Helen Colman
Helen Colman
22 minutes
47746 views
Corporate Training September 5, 2016

How to Train Customer Care to Deal with Angry Clients Through Dialog Simulations

We know that you know that the customer is always right. Period. No matter what, the customer is always right...

4 minutes
1679 views

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