Automated Training – Free Up Your Team to Focus on More Meaningful Tasks
The word “automation” evokes a broad spectrum of emotions, depending on who you’re talking to. At first glance, it might...
6 articles
Corporate Training
Customer Service Training
Reskilling Your Workforce: The Biggest Trend in Recruiting
It may sound dramatic, but saying that the world is facing a reskilling emergency is not an overstatement. According to...
6 Customer Service Training Tools for Every Occasion and Purpose
Every company offers more than its products. Whether it’s a piece of software or clothing, there’s also customer service behind...
8 Role-Playing Scenarios for Customer Service Training
Customer service mistakes are dangerous. They can cost your company a great deal of money. According to a report by...
21 Call Center Games to Improve Contact Center Performance
Do you want to improve your call agents’ efficiency and enhance their interactions with customers? Call center games can be...
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