What methods of payment do you accept?

We accept online payments via credit card or PayPal. Plus, we accept company checks and wire transfers. Please contact us for detailed bank information; we send invoices upon your request.

What Credit Cards do you accept?

We accept Visa, MasterCard, American Express and Discover.

Do you offer a money back guarantee?

Yes, we have a 30-day money back guarantee for a lifetime license of iSpring Suite. Subscriptions are not covered by a money back guarantee, nor are any products that you purchased during special offers. If you have any questions or issues with the software or its installation, please contact our Tech Support team, and we will be glad to help you resolve the issue.

What is the order delivery time?

For online payments, the license details are emailed within one business day, but are usually delivered faster. If you choose to make a payment via check or bank-to-bank transfer, the details will be sent after the payment is received, which can take up to 1-2 weeks.

Can I upgrade from one product to another?

Yes, you are more than welcome to upgrade your license to another product to get the freshest authoring capabilities for your projects. Just contact us to get a special price and upgrade your current license.