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iSpring Converter Pro Support

     
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    Latest Articles and How-Tos

    Online courses don't work? Flash might be the problem

    Adobe ended support for Flash on December 31, 2020. This means that eLearning ...

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    How to Fix Appearance on HiDPI Screens

    If you apply global scaling, some programs may look unscaled and hard to use. Set ...

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    Media Compression Settings

    This article will give more detail on compression for those who use a lot of media ...

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    Managing projects in iSpring

    A project is your original .pptx and the project folder, added automatically when ...

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    Troubleshooting problems with project files

    Learn how to find or restore lost project’s content. This article covers the most ...

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    How to link several presentations

    Create a compound course with several presentations (lessons) created with iSpring. ...

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    FAQ

    Why does the iSpring Converter add-in no longer appear in my PowerPoint?

    If the iSpring Converter add-in is no longer displaying on your PowerPoint ribbon, it was probably disabled by PowerPoint. To return this add-in to the ribbon, you need to enable it in PowerPoint Options.
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    How can I make the HTML5 presentation full screen on an iPad?

    An HTML5 presentation can easily be run full screen on your iPad. To hide the address bar of the Safari browser, you’ll need to save a bookmark of a web page with the HTML5 presentation to your Home screen.

    Why doesn't audio/video automatically play in an HTML5 presentation on my iPad?

    This issue is associated with the specifics of iOS, which only allow on-click loading and playback of the embedded multimedia. This means you need to tap the Play icon to start the loading process. Once the video has loaded, it will start playing automatically.

    Why doesn't audio/video automatically play in an HTML5 presentation on my iPad?

    This issue is associated with the specifics of iOS, which only allow on-click loading and playback of the embedded multimedia. This means you need to tap the Play icon to start the loading process. Once the video has loaded, it will start playing automatically.

    Why do fonts and styles look different when playing my HTML5 presentation on an iPad?

    When you are creating your PowerPoint presentation on Windows OS, styles (i.e. bold, italic) for certain fonts are generated by the OS itself. In this case, the styles of these fonts will not be preserved when your HTML5 presentation is played on an iPad, since iOS can’t reproduce these styles.
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