The video file in my HTML5 presentation doesn't play. Why?

You can insert video files of various formats into your presentation: .AVI, .MOV, .MPG, .MPEG, .ASF, .WMV. When publishing presentations to HTML5, all inserted video files get converted to the MP4 format with the built-in H.264 codec. The codec is included in iSpring Suite so you do not need to install anything on your computer. Once converted, all videos in your courses, quizzes and presentations will play perfectly in most modern browsers. If the video does not play, please check that your web browser supports the HTML5 video format.


If you still have any questions, please ask them in our Community Forum.