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My hyperlinks won't open. How do I fix this?

PRODUCTS:   Pro,   Converter Pro
It is very nice when you set hyperlinks in your PowerPoint presentation and they work beautifully, taking you anywhere on the Internet or within your own presentation. But when they suddenly stop after your presentation is converted to Flash, it can be very frustrating. Most likely it has to do with either the security restrictions of your Internet browser the doesn't allow you to open pop-up windows, or your Flash player plug-in prevents you from opening URLs in local Flash files. Here is how you fix it.

Before you start following the instructions, make sure that the problem has been diagnosed correctly: put your mouse cursor over a hyperlink and see if it changed to a hand. It did? Good - we are on the right track! This means that the hyperlink has been set correctly, and all we have to do is:
  1. Open Adobe Flash Player Settings.
  2. Click Always Allow and hit Add location as shown on the screenshot below:

    A trusted location here is a file or a folder that uses milder security settings and thus allows navigating between the hyperlinks in it.
  3. Then simply browse for the Flash presentation with broken hyperlinks or for the folder where it is stored:

  4. Play your Flash presentation and enjoy navigating between the hyperlinks!

Note: the instructions above are only applicable when your Flash presentation is stored on your local computer. After being uploaded to the Internet, hyperlinks will work regardless of the security restrictions on both your browser and the Flash player plug-in.

If you still have any questions, please ask them in our Community Forum.