Users can send messages to instructors and receive feedback from them.

  1. To contact an instructor, click the Contact instructor link. 


    Make sure that private messaging is enabled in the User Portal Settings

  2. On the Messages page, type your message for the instructor and send it.



  3. The instructor will see a notification about a new message in their account.


    1. If the instructor is deleted from the content item, removed from the account, or deactivated, the correspondence history will also remain.

    2. If a question has been asked through the Questions and Answers tab, the instructor will see a notification in their account.