A new Learner Progress report is an easy and convenient way to find out how your employees study courses. With the report, you can easily check if users of a certain department have any overdue courses or how far learners have advanced through the content item.

Running a Report

  1. Open the Reports section, click Learner Progress, and the report will be opened on the same page. 



  2.  A summary of the entire report will appear above the table with the results.

    Trained

    Level of students' training. To calculate this value, you need to divide the number of completed enrollments by the total number of enrollments

    Completed

    The number of completed courses.

    In Progress

    The number of courses that users started to take, but didn't view till the end. 

    Not Started

    The number of not-started courses.

    Overdue

    The number of courses whose due dates have already expired. 



Note:

  1. By default, only active account users are shown in the report. To add blocked (inactive) users into the report, add the User Status filter and select Inactive.

  2. Department Administrator will see in the report only users belonging to the departments they manage or their sub-departments

  3. Only content items which are already assigned to users are shown in the report. Courses planned to be assigned in accordance with autoenrollment rules won't be displayed. 

  4. The report includes only courses listed in the general Courses list. Content items included in the courses, dialogs, and quizzes inserted in iSpring Suite-created presentations won't appear in the report.

  5. Deleted users and the statistics on deleted courses aren't available in the report.

Report Filters

When the data in the report is abundant, you may want to use filters to hide useless or irrelevant information. The following filters are available for the Learner Progress report:

  • Course Name (a non-removable default filter)
  • Start Date (a non-removable default filter)
  • Completion Date
  • Due Date
  • Last Login
  • User Creation Date
  • Department
  • Group Name
  • User Role
  • User Status
  • Login
  • First Name
  • Last Name
  • Email
  • Country
  • Job Position
  • All user profile fields including custom ones

Let's try and apply a filter to our report. Let's say, you would like to check how far users with the Learner role have progressed through courses.

If you in the Course Name filter you select more than two filters, the report will look a bit different. The table will contain summarized data on the courses as well as information on each item. 

Let's try and apply a filter to our report. Let's say, you would like to check how far users from Marketing department have progressed through courses.

  1. Unfold the Add Filter menu and select the needed filter.



  2. Select the department you would like to get results on and click Add.



  3. The report results have been updated. Check progress of the learners belonging to Marketing department.

If in the Course Name filter, you select more than two filters, the report will look a bit different. The table will contain summarized data on the courses as well as information on each item. 

  1. If in the Course Name filter you select a course with no users enrolled, it will appear in the report anyways. 

  2. In the Course Name filter, you can select up to 10 courses.

Report Columns

As soon as the report is generated, add some extra columns to it or remove unneeded ones. 

Let's add the User Role column and delete the Completed column. The report results will immediately be updated. 

Report Columns

As soon as the report is generated, add some extra columns to it or remove unneeded ones. 

Let's add the User Role column and delete the Completed column. The report results will immediately be updated. 

  1. Click the icon above the report results table to get the columns display.



  2. Select the column to be added to the report.



  3. The report results have been updated. A new User Role column has been added. 

Actions over Users

Proceed to edit a user profile, check their results, or send them messages directly from the report. 

  1. Select a learner in the report and choose an option.



  2. To check a specific user's training progress, click Learner Results. You will be redirected to a new report called Learner Results. Here you will see listed all the courses the learner is currently studying or has already completed, their status, and other data you can manipulate.

    If some filters were applied to the Learner Progress report, they will be kept in the Learner Results report.



  3. Click the Edit User button and you will be taken to a page where you can edit a user's information.



  4. The Message User button will redirect you to the Messages window where you can send a text message to the learner.



  5. Click on the Learner's Enrollment History button to access the Course Enrollment History report. By default, it will show all the user's enrollments for all time (any time filter added to the Learner Progress report will be ignored).

Managing Data in the Report

The report can contain a lot of data and you may need to sort it by a certain parameter or quickly navigate in the report. 

  1. Items under any of the report columns can be organized. To do this, click the column title. 

    For instance, let's sort the report results by the Full Name column. Depending on the arrow direction, user names will be displayed in alphabetical order or vice versa. 



  2. The sorting works in a similar way for all other columns. Depending on the data type, items are sorted chronologically or in ascending or descending order.



  3.  If the report includes many users, there will be several pages in it. Swipe through the pages one by one above the report.



    Or select the needed page below the report. 



  4. To make navigation easier, select how many users will be displayed on a page. 

Exporting to CSV and XLSX

To save results of a report, export it to a CSV pr XLSX file. To do this, simply open the Export menu, then choose the needed format, and the report will be saved to the Downloads folder on your computer.

The exported file will contain current report data taking into account filters and available columns.

Learn more about this feature in the Exporting Reports to CSV and XLSX article.