To set up notifications for learners and administrators go to the Settings section of the admin portal, then open the Additional Options tab and scroll down to the Notifications part.

Notifications for Learners

In the General tab, you can configure the notification settings for learners. By default, all notifications are enabled but at any moment you can disable any of them.

NotificationDescription
Learners' answers are accepted or declinedLearners receive notifications when instructors evaluate their answers.
Learners' courses or learning paths have expiredLearners receive notifications when courses or learning paths have expired.

A new chapter in the learning path is available

If you set due dates for chapters within learning paths, the system will notify learners that they have a new chapter to complete.
Users have been added or moved to a new group (organization)If learners get assigned new courses or learning paths because of being moved to another group, the system will update them on the new material.
Learners' content access requests are approved or declinedA message is sent when an admin approves or declines access to catalog files.
Learners got new badges or pointsA message is sent when a user receives a new badge or earns points.
Learners received course completion certificatesThe system will automatically send learners their certificates by email.

A course that learners have purchased is now available

If an admin manually verifies completed payments, the system will automatically notify a customer when the course status is set to "purchased".

Notifications for Admin

In the Admin notifications tab, you can control the notifications for administrators.

NotificationDescription
New request to access a courseA notification is sent when a user requests access to a course or a learning path.
The number of users in the system has been exceededA notification is sent when a user can't sign in to the system because the number of users allowed by your subscription plan has been exceeded.
A new open webinar participantA notification is sent when a new user registers for a webinar.