By default, the iSpring account owner who can add and remove other users is the individual who purchased the iSpring Suite Full Service license.
In large companies with many employees, one may need to know who manages the iSpring account and can give access to manage Content Library. There are two ways to find out:
- Ask your colleagues. The accountants will probably be able to help you by referencing the payment documents.
- Contact the iSpring technical support department. We will find out who purchased the iSpring Suite Full Service license by the company name, contact them, and let them know that you want access to Content Library.