Previewing Materials

To view an item from the Knowledge Base:

  1. Select a content item in the list and click the Preview button in the top menu.



  2. If you want to preview a file in formats such as .doc, .xls, .pdf, .ppt, first, download it. A link to a video or article will open in a new browser tab.

Renaming Materials

If you want to rename a content item from the Knowledge Base:

  1. Choose a content item in the list and click the Rename button in the top menu.



  2. Enter a new name for your item and click Rename.

Moving Materials

To move a content item to a new folder:

  1. Select an item in the list and click the Move button in the top menu.



  2. In the Move materials window, select a destination folder and click Move.



  3. The content item is moved to a new folder.


Deleting Materials

To remove a content item from the Knowledge Base:

  1. Choose a content item in the list and click the Delete button in the top menu.



  2. In the Delete materials window, confirm your choice.

Sorting Materials

By default, all content items are sorted by name. Folders are always displayed at the top of the list.

The Materials may be sorted by:

  • Title
  • Size
  • Date added