Adding Content

Add to the Knowledge Base items of the following formats: .doc, .xls, .pdf, .ppt.

  1. Open the Add menu and select Upload.

  2. Select a file on your computer and click Upload. The title length shouldn't exceed 255 characters. The max size of the file is 2 GB.

  3. The file is added to the Knowledge Base section.

Sometimes, you may need to add a link to an article or an educational video.

To add a link to the content item:

  1. Click Add and select Link.



  2. In the New Web Link window, enter the title of the content item (this will be seen by your users) and insert the link into the URL field. After that, click the Create button.



  3. A new content item is added to the Knowledge Base. 

Adding a Folder

Create folders to organize modules by a certain subject.

  1. Click the Folder button. 

  2. In the New Folder window, enter the name and click the Create button. 



  3. The folder will appear in the Knowledge Base. 



  4. You can create sub-folders. To do this, open the folder, and create a new folder inside. 



  5. You can either add modules to the folder or move existing modules to this folder.