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General Info on User Roles

Assigning a role to each user brings clarity to the account structure and makes it possible to isolate several organizations within one account. Each role allows users to perform a set of tasks called privileges.

iSpring LMS has five user roles:

  • Account Owner (AO)
  • Administrators (A)
  • Organization Administrators (OA)
  • Publishers (P)
  • Users

Account Owner - The Account Owner role allows a user to perform all possible functions within LMS. This user has full permissions to iSpring LMS account settings, billing information, content and users

Administrator - Administrators help Account Owner to manage the system. Admins have the same set of permissions as Account Owner but doesn’t have an access to the billing options and can’t cancel iSpring LMS membership.

Organization Administrator - Organization Administrators have full access to user profiles within their own organization. There, they can add, remove, or edit user profiles that fall under the following roles: Org Adminis, Publishers and Users.

Publishers - A Publisher can add/remove content items within an LMS account and assign content to students within an organization.

Users - Students have access to courses assigned to them by Publishers, all Administrators or the Account Owner. Users also can check their score and see the progress of other users and groups in this organization.


Table 1. User roles and permissions
PermissionUsersPublishersOrganization AdministratorsAdministratorsAccount Owner
Change personal settings (email, password)YesYesYesYesYes
View ContentOnly permittedAll contentAll contentAll contentAll content
Access ReportsOnly personal history, reports within their own organization if permittedReports within their own organizationReports within their own organizationAll reportsAll reports
Publish, manage and delete contentNoYesYesYesYes
Manage usersNoNoYes (within their own organization)YesYes
Manage groupsNoNoYes (within their own organization)YesYes
Manage publishers and administratorsNoNoYes (within their own organization)YesYes
Change account settingsNoNoNoYesYes
Account membershipNoNoNoNoYes


Assigning Roles

To change a role:

  1. Click user name or email in the list to go to Edit User page
  2. Choose a corresponding role from the Role list and click Save.

The selected role will be displayed in the user list in the Role column next to the user's name.

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