Learning tracks in iSpring Learn are sometimes reassigned to users. The administrator may need to cancel a learning track enrollment to temporarily limit access to it and reassign it later. 

After the learning track has been reassigned, a user will start taking it from scratch. However, the administrator may want to see how the learner progressed through the learning track each time it was taken. For example, you will be able to track down which mistakes were made repeatedly and work on them with the learner.

iSpring Learn maintains a history of all enrollments, including those that were canceled. No matter how many times the learning track was reassigned to a user, the Learning Track Enrollment History report records each time that it is taken.

You can go to the Learning Track Enrollment History report from two reports.

From the Learning Track Progress report

  1. Go to the Reports section and click Learning Tracks.



  2. Next, in the Learning Track Progress report, select a learning track, click the button with three dots, and then click Enrollment History.



  3. The opened Learning Track Enrollment History report will show how the learning track has been taken by users for all time. There is one preset Learning Track filter in the report that cannot be deleted or changed.


From the Learner Progress in a Learning Track report

  1. Go to the Reports section and click Learning Tracks.



  2. Next, in the Learning Track Progress report, select a learning track, click the button with three dots, and then click Learner Progress.



  3. In the Learner Progress in a Learning Track report, select a user, click the button with three dots, and select the Learner's Enrollment History option. 



  4. The Learning Track Enrollment History report on a particular user will open up. There will be two preset filters: User (cannot be deleted or changed) and Learning Track (can be deleted and changed).


Notes:

  1. The report represents only learning tracks.

  2. If an enrollment was canceled, the Unenrollment Date column will be populated with data. For current enrollments (those that weren't canceled), there's a dash in the Unenrollment Date column.

  3. If a user or a learning track was deleted, enrollments related to them won't be included in the report.

  4. The report shows only the enrollments assigned to active users. To add data on blocked users to the report, select the User Status filter and select Inactive.

    This filter is available only for the Learning Track Enrollment History report that shows enrollment history of a learning track, not a user. 

  5. Department Administrator, Publisher, and users with a custom role will see data on users belonging to the departments they manage and their sub-departments. 

  6. For the Learning Track Enrollment History report showing user enrollment history, the following filters are available: 



  7. For the Enrollment History report showing learning track enrollment history, the following filters are available: 

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