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Check out the table below to find out who can add and manage users. 


Can add

Can add to

Account Owner Any usersEverywhere

Any users, except for Account Owner

Department AdministratorPublishers and LearnersDepartments they manage and their sub-departments
Custom roleLearnersDepartments they manage and their sub-departments

To add a new user:

  1. Open the Users tab and hit the New User button. 

  2. On the New User page, fill out the information and click Save

  3. If the user's role is Department AdministratorPublisher, or a custom one, choose departments they will manage.

  4. Tick Notify a user by email that their learning portal was created if you want to send them an email with credentials to log in to their iSpring Learn account.

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