{"id":24217,"date":"2022-09-21T11:31:45","date_gmt":"2022-09-21T07:31:45","guid":{"rendered":"https:\/\/www.ispringsolutions.com\/blog\/?p=24217"},"modified":"2026-03-06T19:50:47","modified_gmt":"2026-03-06T15:50:47","slug":"colleen-holmes-learning-development-with-ispring-weve-tripled-our-learner-base-and-continue-to-grow","status":"publish","type":"post","link":"https:\/\/www.ispringsolutions.com\/blog\/colleen-holmes-learning-development-with-ispring-weve-tripled-our-learner-base-and-continue-to-grow","title":{"rendered":"Colleen Holmes Learning & Development: \u201cWith iSpring, we\u2019ve tripled our learner base and continue to grow.\u201d"},"content":{"rendered":"

Colleen Holmes is a professional trainer who has years of experience running a training business in Ireland and Australia, as well as working as the head of learning in a number of organizations. Located in Cairns, Queensland, her small business is focused on delivering literacy and employability training for those who didn\u2019t find traditional education the correct fit for them.<\/p>\n

From Colleen\u2019s success story, you\u2019ll learn how iSpring can help emerging training companies scale up their online learning and grow.<\/p>\n

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Colleen Holmes,\u00a0Trainer, Founder of Colleen Holmes Learning & Development<\/p>\n<\/div>\n<\/div>\n

The Background<\/h2>\n

This particular business (Colleen Holmes Learning & Development) is about three years old. We train people who are seeking employment or wish to progress where they work \u2014 specifically those with literacy challenges. Our audience consists of early school leavers, Indigenous Australians for whom English is not their first language, emigrants, and other adult learners who once were disengaged, but now want to get a job despite the odds being stacked against them.<\/p>\n

We are currently working with government departments, charitable organizations, social services, employment providers, and Registered Training Organizations (RTOs). We facilitate a blended approach \u2013 online learning, face-to-face workshops, and webinars, and also provide one-on-one learning. Sometimes, we have several batches of learners at the same time and our company continues to expand.<\/p>\n

I am responsible for all content development and designing and creating all materials. I\u2019m currently training another person in the business to be able to develop our training materials as we grow and scale up.<\/p>\n

Prior to iSpring, we used to rely heavily on face-to-face training and manual hard copy resources. I was not new to online training, and we had previous experience with eLearning both as learners and as instructional designers. We used other platforms in the past, but for this new business, we needed to reinvent our approach and reimagine the way we train our learners.<\/p>\n

The Challenge: Facilitate the unique training method and strengthen the business with eLearning<\/h2>\n

COVID-19 impacted our business initially as we launched our new eLearning product at the same time that the pandemic began. This coincided with our plan to transfer a part of our training into an eLearning format to make it more current and keep up with the times.<\/p>\n

Our method of facilitating learning is a little different, and we believed eLearning would complement it greatly. Plus, we expected to use eLearning to expand the digital skills of our adult learners.<\/p>\n

We have always used digital devices and software to create engaging content for hard copies. So, we were not afraid to test various solutions, but prioritized efficiency and a clear interface. As many of our learners are based in remote indigenous communities, we needed to ensure ease in taking our courses.<\/p>\n

We also needed to be aware of our clients\u2019 purchasing power and ensure that what we requested was affordable to all.<\/p>\n

Basically, our objectives were as follows:<\/p>\n