{"id":23653,"date":"2022-07-04T03:18:03","date_gmt":"2022-07-03T23:18:03","guid":{"rendered":"https:\/\/www.ispringsolutions.com\/blog\/?p=23653"},"modified":"2026-03-06T19:52:04","modified_gmt":"2026-03-06T15:52:04","slug":"walk-working-with-ispring-helps-us-expand-engagement-horizons","status":"publish","type":"post","link":"https:\/\/www.ispringsolutions.com\/blog\/walk-working-with-ispring-helps-us-expand-engagement-horizons","title":{"rendered":"WALK: \u201cWorking with iSpring helps us expand engagement horizons\u201d"},"content":{"rendered":"

Donna Brannigan and Melanie Crabbe are part of the Careers & Employment team at WALK and develop online Careers & Employment training.<\/em><\/p>\n

WALK is a disability service in Ireland and are the leaders in movement for change. WALK work alongside individuals with intellectual disabilities and autism supporting them to lead self-determined lives and achieve personal goals and ambitions. Careers and Employment are a central aspect to this, and the utilization of online learning has opened a new world of possibilities.\u00a0<\/em><\/p>\n

WALK\u2019s online learning has come a long way since Donna and Melanie\u2019s first ventures into the world of eLearning during the first Covid-19 Lockdown in March 2020. From their success story, you\u2019ll learn what it\u2019s like to start an eLearning initiative as a non-profit and how iSpring helps WALK grow closer to their participants.<\/em><\/p>\n

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Donna Brannigan,<\/p>\n

Employability skills trainer at\u00a0WALK<\/p>\n<\/div>\n<\/div>\n

The Background: Empowering People with Disabilities<\/h2>\n

WALK is a support service organization based in Dublin, Ireland. We support people with disabilities to lead independent lives, finding pathways to equal education, and entering the mainstream labor market.<\/p>\n

Currently, we implement two programs: Realising Employment Ambitions in Life (REAL) and Providing Equal Employment Routes (PEER). The REAL program help people with intellectual disabilities gain and sustain employment and build greater prospects for a future career. The PEER program helps young adults, 15\u201317 years old, transition from school to the workplace; and is currently in three special schools in Ireland.<\/p>\n

I\u2019m the employability skills trainer, and my colleague Melanie is the careers and employment facilitator and job coach. When WALK adopted eLearning two years ago, we also took on the role of online engagement and development officer.<\/p>\n

The Challenge: Engage Learners with Intellectual Disabilities and Autism in Online Training<\/h2>\n

COVID-19 really changed things and gave us a challenge, with everybody staying at home; we had to stop all in-person support. Under those circumstances, we started to seek new ways to continue communication channels, keep the connection with participants and maintain engagement. In addition, we realized the importance of digital skills, especially in the world of work. Clearly, we needed to help our participants build these kinds of skills.<\/p>\n

We tried numerous online tools and free resources to make our training digital and at the same time maintain open, vibrant communication and avoid a sense of isolation. Our aim was to introduce a new type of learning that was easy to get started and was engaging.<\/p>\n

We began trying out various learning management systems and authoring tools. But it took us a while to find the software solution that could help us engage our learners and make it all real for them.<\/p>\n

The Solution: iSpring Suite<\/h2>\n

After a lot of research, we chose to go with the iSpring Suite<\/a> authoring tool and bought a lifetime license. It was clear from the start that creating content with this tool would be no trouble at all.<\/p>\n

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What we love about iSpring is that it\u2019s in PowerPoint. So if you like PowerPoint, then you already know how to use iSpring.<\/p>\n\"\"\n

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Donna Brannigan<\/p>\n

WALK Employability skills trainer<\/p>\n<\/div>\n<\/div>\n

The entire authoring process is very easy to learn. With just a little bit of time, you can do everything so quickly, and that\u2019s what we really love about iSpring. We can create courses from existing slides and then pull them from the SCORM package into our learning management system in only a few clicks.<\/p>\n

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\u00a0iSpring Suite really lends itself well to that person who\u2019s pushed to quickly engage in eLearning.<\/p>\n\"\"\n

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Melanie Crabbe<\/p>\n

WALK Job coach<\/p>\n<\/div>\n<\/div>\n

The toolkit is simple and accessible, and it\u2019s very user-friendly, which is important. Other authoring tools can be so complex that they take away your eagerness to discover how to do things. But with iSpring, even the branched scenarios are simple to navigate.<\/p>\n

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Melanie Crabbe, Job coach at WALK<\/p>\n<\/div>\n<\/div>\n

It\u2019s difficult to find something that really suits different learning needs. \u00a0So iSpring was really beneficial. It addresses the challenge of making things real in training. Courses made with iSpring Suite are not cartoonish, and the characters and backgrounds are not childish or abstract\u2014they are all real, which makes the learning more tangible.<\/p>\n

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Tiny things you can do on iSpring that you can\u2019t do elsewhere are really important.<\/p>\n\"\"\n

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Donna Brannigan<\/p>\n

WALK Employability skills trainer<\/p>\n<\/div>\n<\/div>\n

There are the features we especially love in iSpring Suite, and which our LMS with a built-in authoring tool lacks. For example, iSpring Suite enables you to change the emotions of characters and display them on the Emotion Meter on each slide; this helps our participants better understand the context of the conversation.<\/p>\n

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Part of our job is to enrich the online learning experience with something our learners are familiar with. To get this effect, we love using the voice-over recording feature in iSpring as the participants benefit from hearing a familiar, comfortable voice.<\/p>\n

We also upload customized backgrounds into the courses, to take learners to places they know and recognize. We uploaded a background photo of The Green Kitchen & Garden Shop by WALK, for example, a caf\u00e9 where everybody meets and has lunch. Backgrounds in iSpring offer a big selection of choices.<\/p>\n

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Most frequently, we use iSpring to create quizzes, including multiple choice, drag and drop, and mix and match types.<\/p>\n

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Quizzes made with iSpring are brilliant for us in finding out what learners want in life.<\/p>\n\"\"\n

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Donna Brannigan<\/p>\n

WALK Employability skills trainer<\/p>\n<\/div>\n<\/div>\n

By asking questions like \u201cDo you want a job that is quiet or busy?\u201d or \u201cWhat do you like more: a large environment or a small environment, indoors or outdoors?\u201d we get to know our learners better and can adjust their career training paths more appropriately.<\/p>\n

Quiz reporting is another thing we love about iSpring. When you create a quiz, you can put in your email and get the quiz results sent to you as a comprehensive report. Now we instantly know how long it takes a learner to complete a quiz, and what answers were chosen; and none of this requires an LMS!<\/p>\n

The Results<\/h2>\n

We\u2019ve been using iSpring Suite<\/a> for a year, and so far we\u2019ve used it for some content creation to make three courses. We also embed content made with the tool into a lot of other contexts. eLearning drives us forward and helps engage a much larger number of participants. We now have over 200 people doing our courses, and we hope this number will grow.<\/p>\n

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Desmond Henry,\u00a0Coordinator of the Careers and Employment team at WALK<\/p>\n<\/div>\n<\/div>\n

In 2021, our REAL Ability Project won a Special Recognition Award from the European Social Fund. This award was given in appreciation for \u201cempowering learners to take charge of their learning and building staff capacity to support people remotely during COVID-19 restrictions.\u201d<\/p>\n

In the future, we plan to expand the use of online courses for staff training and conduct workshops for other content designers from the nonprofit sphere, sharing our experiences and being the leaders for change.<\/p>\n

It\u2019s fantastic that iSpring offers discounts to nonprofit organizations; too many places don\u2019t. This empowers nonprofits to get on board with eLearning and keep up with the big education centers. iSpring is a tremendous opportunity.<\/p>\n","protected":false},"excerpt":{"rendered":"

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