Automated Training – Free Up Your Team to Focus on More Meaningful Tasks
The word “automation” evokes a broad spectrum of emotions, depending on who you’re talking to. At first glance, it might...
Reskilling Your Workforce: The Biggest Trend in Recruiting
It may sound dramatic, but saying that the world is facing a reskilling emergency is not an overstatement. According to...
eLearning for Sales Training: Tips, Techniques and Use Cases
Twenty years ago, it was hard to imagine high-quality training being created, managed, and taken via the Internet. Nowadays, online...
21 Call Center Games to Improve Contact Center Performance
Do you want to improve your call agents’ efficiency and enhance their interactions with customers? Call center games can be...
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