Support

We are trying to develop our product to the maximum ease of use. But in case you have problems using iSpring, please first consult the documentation provided with the product and try to find the competent answers to your questions in the iSpring FAQ base.

If your question remains unanswered, please get in touch with us through online feedback form. We will be happy to give you our helping hand and to find a quick solution to your request.

We appreciate any comments, concerns, kudos or critique. Share your opinion on the service you have received when using our product. Feel free to send us your feedback at support page on www.ispringsolutions.com. Also now you can post your questions and opinions, exchange ideas and discuss technical issues on iSpring Community Forum.

All users of iSpring are entitled to absolutely free and prompt technical support. We stop providing support only to refunded copies' users.

Free Technical Support includes:

Unlimited free patches for stability-related bugs
The iSpring online knowledge base
Email questions that will be answered within five business days

To get the most benefit out of iSpring Presenter, sign up for a Premium Technical Support or Consulting Service and receive prompt and personalized service from the iSpring Support Team.

Premium Technical Support includes:

Free iSpring upgrades including major releases and patches
Unlimited telephone support
Email questions answered within one business day
20% discount on iSpring Consulting services