iSpring Online
Knowledge Base
Frequently Asked Questions
Search results in FAQs
General
Purchase and Discounts
- How can I buy an iSpring Online subscription?
- For how long does my subscription last?
- What plan should I go for?
- Can I switch between plans after I've signed up for one?
- Does iSpring Online include license for iSpring desktop products?
- How much would I have to pay if the number of Private Viewers/Content Items is different from what I see in your subscription plans?
- What types of payment do you accept?
Content
- What types of content are supported?
- How do I upload my content to iSpring Online?
- Are there any size limitation for the files I upload?
- Does iSpring Online support SCORM content?
- Does iSpring Online support AICC content?
- Is it possible to reference documents in .PDF, .DOC, .XLS?
- Is it possible to refer to one content item from another?
Users and Permissions
- What access levels are available for different users?
- Who are Public Viewers and Private Viewers and what is the difference between them?
- I have different students every semester. Can I add and delete their accounts as my private viewers?
- Is it possible to give access to content to all my users but keep the content private?
- Is Self-Registration Available?
Customization
- What name will my portal have?
- How can I customize my iSpring Online portal?
- Can I white label my iSpring Online portal or put my branding instead?
- Is it possible to customize user interface pages (colors, etc.)?
- Can I use my domain name with iSpring Online?
- Can I customize the fields, specified in user’s profile?
- Is iSpring Online available in more languages or only in English?
Help Docs
Search results in Help Docs
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Sign Up
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Publish Content
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Content Management
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Settings
- Change Password
- Managing Organizations
- Reset Statistics
- Localization
- Company Information
- Change Account Name
- Change Account URL
- Add a Custom Logo
- Publish Settings
- User Portal Settings
- E-Commerce Settings
- Managing Certificates
- Completion Setting
- Other Setting
- User Profile Fields
- iSpring Online Membership
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Reports
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User Portal
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Common User Interface Elements
Sorting
You can sort data in any column by text (A to Z or Z to A), numbers (smallest to largest or largest to smallest), and dates and times (oldest to newest and newest to oldest). To sort data in a table, click a corresponding column title. A small black triangle to the right of the column title will show the sort order (ascending or descending). Clicking the same column title again will toggle the sort order.
- Column title
- Sort order (A to Z)
Search and Filter
Using search box to filter data is a quick and easy way to find subset of items in a list or table.
To use a filter, start typing a name of the item you want to find in the text field with the magnifying glass icon. Whenever this field is modified, the system updates a list or a table to display only those elements, which names contain the characters you typed.
To clear a filter, click
or delete all characters you typed in the text field.
- Type text to find here
- Click this button to clear the filter
Navigation
The list of data on a page is displayed as a table with page navigation controls on the bottom.
To go to the next page, click Next; to go one page back, click Previous. To go to a certain page, click its number.
You may change the number of lines displayed on a single page by clicking the corresponding link in the right part of the panel.
- Page navigation
- The number of lines displayed on a page
Note: if a list fits into a single page, page navigation controls are not displayed.
Custom date range
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Click the calendar icon below the Date range drop-down menu (to the right of the "From … To" fields).
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Select the starting date in the From calendar (on the left) and the ending date in the To calendar (on the right).
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Click the Save button to apply your custom date range.
iSpring Online Video Tutorials
These tutorials don't yet reflect some new functionality introduced in the new iSpring Online 1.5,
while all the information they cover is valid. The tutorials describing new features will follow shortly.
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Content Management
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Customize Your Account
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Populate Your Account