iSpring Online
Knowledge Base
Frequently Asked Questions
Search results in FAQs
General
Purchase and Discounts
- How can I buy an iSpring Online subscription?
- For how long does my subscription last?
- What plan should I go for?
- Can I switch between plans after I've signed up for one?
- Does iSpring Online include license for iSpring desktop products?
- How much would I have to pay if the number of Private Viewers/Content Items is different from what I see in your subscription plans?
- What types of payment do you accept?
Content
- What types of content are supported?
- How do I upload my content to iSpring Online?
- Are there any size limitation for the files I upload?
- Does iSpring Online support SCORM content?
- Does iSpring Online support AICC content?
- Is it possible to reference documents in .PDF, .DOC, .XLS?
- Is it possible to refer to one content item from another?
Users and Permissions
- What access levels are available for different users?
- Who are Public Viewers and Private Viewers and what is the difference between them?
- I have different students every semester. Can I add and delete their accounts as my private viewers?
- Is it possible to give access to content to all my users but keep the content private?
- Is Self-Registration Available?
Customization
- What name will my portal have?
- How can I customize my iSpring Online portal?
- Can I white label my iSpring Online portal or put my branding instead?
- Is it possible to customize user interface pages (colors, etc.)?
- Can I use my domain name with iSpring Online?
- Can I customize the fields, specified in user’s profile?
- Is iSpring Online available in more languages or only in English?
Help Docs
Search results in Help Docs
-
-
Sign Up
-
Publish Content
-
Content Management
-
-
-
Settings
-
Reports
-
User Portal
-
Sign Up
Signing up for an iSpring Online account is really easy. All it takes is visiting the iSpring Online page at www.ispringsolutions.com , where you can set up a trial or a full account. The 30 days trial subscription is absolutely fully-functional, so you may want to take advantage of it before starting to use the full version of iSpring Online first.
Note: iSpring Online is tightly integrated with the latest iSpring products for rich media and eLearning content authoring: iSpring Pro and iSpring Presenter. To evaluate all of the iSpring Online features, please download a trial or purchase either of the above iSpring products to your choice. You can compare iSpring Presenter and iSpring Pro features at the Product Map page.
Try iSpring Online
To get your iSpring Online trial account, click Try It Free on the iSpring Online page and follow a few simple registration steps.
Buy iSpring Online
Before proceeding with a purchase of your iSpring Online subscription you may want to have a look at the current pricing plans, listed in the Pricing & Sign Up tab on the iSpring Online page. There are three plans available: Basic, Standard, and Pro, that vary in the number of content elements, users and publishers.
iSpring Online Rate Plans
We offer several rate plans for iSpring Online. Depending on your needs, you may find one of our iSpring Online plans to be more appropriate for your requirements. These plans differ by the number of supported content items, administrators, publishers, and private viewers.
| 30 Day Trial | Basic | Standard | Pro | |
|---|---|---|---|---|
| Content Items | 50 | 50 | 100 | 500 |
| Administrators | 1 | 1 | 2 | 3 |
| Publishers | 2 | 2 | 5 | 10 |
| Private User Accounts | 100 | 100 | 250 | 500 |
| Public Viewers | Unlimited | Unlimited | Unlimited | Unlimited |
| Views | 500 | Unlimited | Unlimited | Unlimited |
Choose the right plan for you, and don't worry that you may need higher capacity in future. You can always upgrade your account later by switching to a more advanced plan.
If your requirements cannot be met even by the Pro plan, we are ready to discuss a custom rate plan with you. Just write an email to our Sales Dept .
Purchase iSpring Online account
To purchase an iSpring Online account, please follow the instructions below:
- In your browser, open http://www.ispringsolutions.com/products/ispring_online/sign_up1.html
-
Fill in the form to create your iSpring Online account.
Note: if you already created a trial account and want to continue using it, you should upgrade your account, not create a new one. For more information, see Upgrading your iSpring Online account. - Choose a subscription plan (Basic, Standard, or Pro) For your convenience, parameters of a selected subscription plan will be displayed below.
- Select whether you want to pay monthly or annually. Annual payments will save you 20%. Your subscription summary will be displayed in the bottom right corner.
- Click the Continue button. Now you are going to be redirected to the PayPal system.
- Click the Proceed to PayPal button.
-
Type e-mail and password to your PayPal account and click the
Log in
button.
Note: if you don't have a PayPal account, you may also pay with your credit card. - You will be asked to review your payment.
- If everything is correct, click the Pay button.
- Click the Return to Merchant button. You will be redirected back to ispringsolutions.com.
Congratulations, you have successfully subscribed to iSpring Online. Now you can login to your new account at the following address [account_name].ispringonline.com
Upgrade an existing iSpring Online account
You may want to upgrade your account in the following cases:
- If you already created a trial account, and don't want to abandon it.
- If you want to change your subscription plan
To upgrade your iSpring Online account
- Follow the link on your dashboard or on the Settings tab, click iSpring Online Membership and then click the Upgrade Your Accountbutton.
- Choose a subscription plan (Basic, Standard, or Pro) For your convenience, parameters of a selected subscription plan will be displayed below.
- Select whether you want to pay monthly or annually. Annual payments will save you 20%. Your subscription summary will be displayed in the bottom right corner.
- Click the Continue button. Now you are going to be redirected to the PayPal system.
- Click the Proceed to PayPal button.
-
Type e-mail and password to your PayPal account and click the
Log in
button.
Note: if you don't have a PayPal account, you may also pay with your credit card. - You will be asked to review your payment.
- If everything is correct, click the Pay button.
- Click the Return to Merchant button. You will be redirected back to ispringsolutions.com.
Congratulations, you have successfully upgraded your iSpring Online account.
iSpring Online Video Tutorials
These tutorials don't yet reflect some new functionality introduced in the new iSpring Online 1.5, all the information they cover is valid. The tutorials describing new features will follow shortly.
-
Content Management
-
Customize Your Account
-
Populate Your Account