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Reports

iSpring Online is all about publishing content and tracking users' activity (reporting is the core and most useful feature of iSpring Online). As soon as you upload your content to iSpring Online and your users have viewed it, it's time to take a look at results. To start working with reports, open the Reports tab in the top menu.

Note: you can also generate a report for any content item on the Reports tab on the "Manage Content Item" page. For more information, see Run Reports .

Keep in mind that each content type has its own set of reports:

Content type \ Reports Score Results Answer Breakdown Attempt Detail Content Progress Slide Views Content Traffic Content Activity

Presentation with quizzes

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Presentation

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Flash video, FLV

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Flash clip, SWF

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Report List

The Reports tab on the top menu lists all reports grouped by the object.

Choose any report by clicking on a corresponding link. You will be redirected to the "Generate Report" page.

Quiz Reports

This group includes reports that track quiz results. Each of these reports can be generated only for those presentations that contain quizzes.

Report Description

Score Results

This report shows quiz scores of users in a selected group for a certain date range.

Input: : select a quiz, choose a user group from the drop-down menu, and specify a date range.

Report header shows a passing score, the number of passed/ failed attempts, and the average score.

Report table contains names of users, who took quizzes, dates when they did it, their scores, and status of the attempt (completed or not).

Answer Breakdown

This report tracks answers selected by users in a certain group, when they take a selected quiz for a defined data range.

Input: select a quiz, choose a user group from the drop-down menu, and specify a date range.

Report header shows a specified date range, a group, the number users in it, the number of passed/failed attempts, and the average score.

Report lists all questions in the selected quiz with correct answers (including their type and how much points a user wins, if answered correctly) and statistics for each answer (the number and percentage of correct and incorrect answers).

Attempt Detail

This report shows answers of a selected user in a certain quiz.

Input: select a quiz, choose a user group and a single user from the drop-down menus.

Report header shows the name of a selected user, the passing score of a selected quiz, the number of correct and incorrect answers of the user, and user’s score.

Report lists all questions in the selected quiz with correct answers (including their type and how much points a user wins, if answered correctly), answers of the user, and the number of attempts to answer a given question.

Content Reports

This group includes reports to track how users view your content.

Report Description

Content Activity

This report shows activities of your users with a given content item. Activities mean the following information:

What users viewed this content item and how (viewed to the end or only partially, how much time they spent on a given content item).

What users took quizzes embedded into this content item and their results (only for presentations with quizzes).

Input: select a content item, choose a user group from the drop- down menu, and specify a date range.

Report header shows a specified date range, the number of slides in a selected content item, how many users viewed it, and how many times users passed this quiz.

Report table contains names of users, who viewed a given presentation or quiz, their groups, dates when they did it, the number of times they viewed it and for how long.

Content Traffic

This report provides information about views of a selected content item for a selected date range. You can compare the total number of views and the number of unique views (only one view per user) of a given content item.

Input: select a content item and choose a date range.

Report header draws two curves for the total and unique number of views.

Report table lists dates and the number of views (total and unique).

Content Progress

This report can be used to track how your users viewed a given content item for a specified date range. This report shows whether a users viewed this content item to the end or not (it also shows completion percentage).

Input: select a content item and choose a date range.

Report header shows the specified date range, the total number of slides in the selected content item, how many users completed this quiz, and how many users haven’t finished it yet.

Report table lists users and their progress.

Slide Views

This report tracks viewing times of each slide in your presentation for a selected user or the average view time for a user group as a whole.

Input: select a content item and then choose a user group and a single user from the corresponding drop-down menus.

Report header shows the total number of slides in the selected content item, how many times it has been viewed, and how many unique users viewed it.

Report table lists slides in the selected content item, their titles, the number of views (total and unique), and the average time spent for each slide.

Popular Content

This report shows ratings of all content items in your account by the number of views for a selected group or all groups for a selected date range.

Input: select a user group from the drop-down menu and specify a date range.

Report header shows the specified date range, the total number of content items in your account, the most popular content item, and the maximum number of views it collected.

Report table lists all content items with the number of views (total and unique).

People Reports

This group includes reports to track activity of users or user groups.

Report Description

User Activity

This report shows activity of a given user in the system. Activity means the following information: what content items were viewed and how (to the end or only partially, how much time they viewed a given presentation); and what quizzes were taken and with what results (passed or failed).

Input: select a user and specify a date range.

Report header shows the specified date range, the total number of views (for presentations and quizzes separately), and average activity (how many content items a given user views per day).

Report table lists viewed content items, dates when they were viewed, earned scores (for quizzes), and how long they were viewed.

Group Activity

This report shows activity of a user group in the system. It resembles the "User Activity" report for one difference - it deals with a user group, not with a separate user.

Input: select a user group and specify a date range.

Report header shows the specified date range, the total number of views (for presentations and quizzes separately), and average activity (how many content items a given group views per day).

Report table lists viewed content items, dates when they were viewed, users who viewed them, earned scores (for quizzes), and how long they were viewed.

Most Active Users

This report rates users by their activity (the number of viewed content items).

Input: select a user group and specify a date range

Report header shows the specified date range, the number of users in the selected group, the maximum number of views, and the most active user.

Report table lists users in the selected group and how many times they viewed your content items.

Most Active Groups

This report rates user groups by their activity (the number of viewed content items). It’s similar to the Most Active Users report, but it deals with whole groups of users.

Input: specify a date range.

Report header shows the specified date range, the number of groups registered in your account, the maximum number of views, and the most active group.

Report table lists user groups and how many times they viewed your content items.

Generate Report

The purpose of this page is to collect report parameters. Follow the steps below to generate a report: Generate Report

Follow the steps below to generate a report:

  1. Select an object for your report (quiz for Quiz Reports, content item for Content Reports, user or group for People Reports) - just find a quiz/content item/user/ group in the list and click it.

    Note: if you have a lot of content items, it may be listed on the n-th page, so you may have to browse pages to locate it (see Navigation ). In this case it'll be more convenient to use filters to locate your content item (see Search and Filter ).

    The clicked line will be highlighted to indicate that it's selected. To deselect this item, click another element in the list.

  2. Specify additional report parameters. These may vary from report to report. Here is what you may be asked to specify:

    1. Group - select a user group in this drop-down menu to focus your report on.
    2. User - several reports may ask you to specify a certain user in a group selected from the "Group" drop-down menu.
    3. Date range - you may narrow down your report to a certain time span (last year, last quarter, last month, last week, yesterday).

    Note There is also an option to generate a report for a custom date range. For more information, see Custom date range .

  3. Click the Run Report button. You will be redirected to the report page. For more information, see View Report .

    Note: if you select the Show report below checkbox at Step 3, the report will be displayed directly under the report form.

Besides, the "Generate report" page allows to change the chosen report type without returning to the "Reports" page. Just select another report type in the drop-down menu Change Report Type . The page will be updated automatically to request parameters for the new report.

View Report

This page opens, when you click the Run Report button on the "Manage Content Item" or "Generate report" pages. Input parameters for a generated report are displayed on top of this page (see Generate Report ) You can use these parameters to filter data on your reports.

View Report

Below the input parameters, you will see a panel with brief information on the report. This panel contains the following links:

  • Print Print - prints a PDF version of the report.
  • E-mail E-mail - sends a PDF version of the report to e-mails of users and groups of your account or to separate e-mails. For more information, see Send Report by E-mail .
  • Export Export - shows a drop-down menu with the following items:
    • PDF Export to PDF - save a PDF version of the report;
    • CSV Export to CSV - save report data in the CSV format;
    • XML Export to XML - saves report data in the XML format.

To return to the previous page, click the  Back Back to Generate Report or Back Back to Manage Content Item link.

Send Report by E-mail

Send Report by E-mail

iSpring Online allows to send a PDF version of a given report to your users. To initiate this process, click the E-mail link:

  1. Specify recipients using one or several methods below:
    1. Type e-mail addresses of recipients manually in the E-mail addresses field. In this case, e-mails with a PDF version of the report will be sent to each e-mail address.
    2. Select user groups in the Choose groups panel. In this case. Each member of a selected group will receive an e-mail with a PDF version of the report.
    3. Select separate users in the Choose users panel. In this case, each selected user will receive an e-mail with a PDF version of the report.
  2. Customize message to be sent to your recipients with a PDF version of the report. This is an optional step. To preview your e-mail, click the Preview message link. You can also view a PDF version of the report by clicking the Preview report PDF link.
  3. Click the E-mails button. It will close the dialog, and you will see a notification that e-mails with the report have been sent.

If you were notified that the system failed to send e-mails to some users, make sure that you typed all e-mails correctly in the E-mail Addresses field or in user pro-files. If all e-mail addresses are correct and the e-mail still wouldn't be sent, contact our Support Team.

 

iSpring Online Video Tutorials

These tutorials don't yet reflect some new functionality introduced in the new iSpring Online 1.5, all the information they cover is valid. The tutorials describing new features will follow shortly.