iSpring Online
Knowledge Base
Frequently Asked Questions
Search results in FAQs
General
Purchase and Discounts
- How can I buy an iSpring Online subscription?
- For how long does my subscription last?
- What plan should I go for?
- Can I switch between plans after I've signed up for one?
- Does iSpring Online include license for iSpring desktop products?
- How much would I have to pay if the number of Private Viewers/Content Items is different from what I see in your subscription plans?
- What types of payment do you accept?
Content
- What types of content are supported?
- How do I upload my content to iSpring Online?
- Are there any size limitation for the files I upload?
- Does iSpring Online support SCORM content?
- Does iSpring Online support AICC content?
- Is it possible to reference documents in .PDF, .DOC, .XLS?
- Is it possible to refer to one content item from another?
Users and Permissions
- What access levels are available for different users?
- Who are Public Viewers and Private Viewers and what is the difference between them?
- I have different students every semester. Can I add and delete their accounts as my private viewers?
- Is it possible to give access to content to all my users but keep the content private?
- Is Self-Registration Available?
Customization
- What name will my portal have?
- How can I customize my iSpring Online portal?
- Can I white label my iSpring Online portal or put my branding instead?
- Is it possible to customize user interface pages (colors, etc.)?
- Can I use my domain name with iSpring Online?
- Can I customize the fields, specified in user’s profile?
- Is iSpring Online available in more languages or only in English?
Help Docs
Search results in Help Docs
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Sign Up
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Publish Content
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Content Management
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Settings
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Reports
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User Portal
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Dashboard
Dashboard is the first page you see, when you’ve logged into the system. It houses indicators of the current state of your account and links to other parts of your portal. You can always return to this page by opening the Dashboard tab in the title menu.
Quick Stats
Key parameters of your account are displayed in the beginning of the page:
- Groups of common users (My Groups),
- Users grouped by their roles (My Users),
- Content items grouped by their types (My Content).
Manage Content, Manage Users, or Manage Groups links lead to corresponding management pages of the portal.
Quick Reports
You can also generate short reports on your content, users, or groups on the Dashboard tab:
- Popular Content – three most popular content items for the last seven days
- Newest Content – three latest content items added for the last seven days
- Active Users – three most active users for the last seven days
- Active Groups – three most active groups for the last seven days
Refer to Other Settings to read how to add reports to the Dashboard page.
Note: the Dashboard page may take a little longer to load, when you add reports to this tab.
iSpring Online Video Tutorials
These tutorials don't yet reflect some new functionality introduced in the new iSpring Online 1.5, all the information they cover is valid. The tutorials describing new features will follow shortly.
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Content Management
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Customize Your Account
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Populate Your Account