iSpring Online
Knowledge Base
Frequently Asked Questions
Search results in FAQs
General
Purchase and Discounts
- How can I buy an iSpring Online subscription?
- For how long does my subscription last?
- What plan should I go for?
- Can I switch between plans after I've signed up for one?
- Does iSpring Online include license for iSpring desktop products?
- How much would I have to pay if the number of Private Viewers/Content Items is different from what I see in your subscription plans?
- What types of payment do you accept?
Content
- What types of content are supported?
- How do I upload my content to iSpring Online?
- Are there any size limitation for the files I upload?
- Does iSpring Online support SCORM content?
- Does iSpring Online support AICC content?
- Is it possible to reference documents in .PDF, .DOC, .XLS?
- Is it possible to refer to one content item from another?
Users and Permissions
- What access levels are available for different users?
- Who are Public Viewers and Private Viewers and what is the difference between them?
- I have different students every semester. Can I add and delete their accounts as my private viewers?
- Is it possible to give access to content to all my users but keep the content private?
- Is Self-Registration Available?
Customization
- What name will my portal have?
- How can I customize my iSpring Online portal?
- Can I white label my iSpring Online portal or put my branding instead?
- Is it possible to customize user interface pages (colors, etc.)?
- Can I use my domain name with iSpring Online?
- Can I customize the fields, specified in user’s profile?
- Is iSpring Online available in more languages or only in English?
Help Docs
Search results in Help Docs
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Sign Up
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Publish Content
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Content Management
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Settings
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Reports
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User Portal
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Basics
iSpring Online is a multi-user system. Creating an account you get your own private portal, where you can upload your content, create your own new users and give them the rights to view certain content. You can also create a number of assistants (Publishers), who will also be able to add regular users (Private Viewers) and upload content, though they won't be able to manage your portal for you.
User Roles and Permissions
iSpring Online offers 3 user levels: Private Viewers, Publishers and Administrators.
Private Viewers - users with the least privileges, they can only view allowed content and track their own activity history. All the new users are Private Viewers by default.
| Permission | Private Viewers | Publishers | Administrators |
|---|---|---|---|
| Change personal settings (email, password) | Yes | Yes | Yes |
| View content | Only permitted | All content | All content |
| Access reports | Only personal history | All reports | All reports |
| Publish, manage and delete content | No | Yes | Yes |
| Manage private viewers | No | Yes | Yes |
| Manage groups | No | Yes | Yes |
| Manage publishers and administrators | No | No | Yes |
| Change account settings | No | No | Yes |
Publishers - administrator's assistants, who can view the entire portal content, including all the reports, upload new content, add new users (Private Viewers) and group them. To assign Publisher's rights to a regular user, add them to an especially designed Publishers group (For more information, see Manage Users and Mange Groups ).
Administrators - super-users, that get all the system privileges. When creating account you become an Administrator by default. To create additional administrators , add them to an especially designed Administrators group (For more information, see Manage Users and Mange Groups ).
iSpring Online Video Tutorials
These tutorials don't yet reflect some new functionality introduced in the new iSpring Online 1.5, all the information they cover is valid. The tutorials describing new features will follow shortly.
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Content Management
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Customize Your Account
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Populate Your Account