FAQ

Here you can find answers to the most popular customer questions on iSpring products.

Money-Back Guarantee

  • Do you offer a money-back guarantee?

    We want you to be completely satisfied with your experience! If you're ever unhappy with an iSpring desktop product subscription and would like a refund, please share the reasons with us in detail. Our Customer Care and Support Teams are here to assist and will handle each refund request on a case-by-case basis, doing their best to address the issue.

    Please note that iSpring products purchased during special offers and SaaS products like iSpring Learn are not covered by the money-back guarantee. You are welcome to try out the features and options of our SaaS products during the 14-day free trial to make sure they meet your requirements perfectly.

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