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To import users from a file, please follow the instructions below:
  1. Select the Import from file tab in the upper part of the Add New Users dialog. 

  2. Download the import template file by clicking the template.csv link.
  3. Fill necessary information in the template. Be sure to preserve the structure of this file. Choose the “Unicode Text (*.txt)” in the “Save as type” drop-down list
  4. Upload the template with your data. Click the Browse button and select your file in the Upload file field.
    There are two auxiliary options that can be used at the uploading step:

    • You may specify user passwords in a CSV user list. Requirements are: latin letters (a-z), at least one uppercase letter (A-Z) and a number (0-9), length should be 6 symbols and more.You can create a more secure password by adding special characters: !@#$%^&*()-_+=;:,./'?"\|`~[]{}<> If you didn’t enter passwords in the table, use the “Generate a random password for each new user if the password is not specified” option. If the respective checkbox is marked, all new users will get auto-generated passwords.
    • The “Send emails to new users with their login information” option will send users information automatically after uploading a CSV file. System will determine which users are new and will send updates only to them.
  5. Click the Add Users button.

Once you click the Add Users button, you will get back to "Manage Users" page and see a notification that new users have been added.