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As an Administrator or Account Owner, you can reset the passwords of other user accounts.

To change a user's password, please follow the instructions below:

  1. Click a user name in the list of users.
  2. On the Edit user page, click Change Password.



  3. Type a new password in the appeared text field. You can see what you type by selecting the Show characters checkbox.
  4. Click Save.



You will see a notification that the password has been changed. The user must use the new password to log into the system.

You can enable the stong password feature in the Admin Portal settings. If enabled, the password requirements will be more complex: at least six characters with one uppercase letter (A-Z) and a number (0-9). If the strong password feature is off, you can use a simple pass that includes 6 characters.

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