Return Policy

We hope iSpring software meets all the requirements your have for PowerPoint to Flash conversion and we guarantee high quality of Flash results that iSpring technology provides. Anyway if you face unresolvable issues with iSpring you'll get your money back. Refund requests are accepted within 30 days after your purchase.

The way your Flash slideshow looks after conversion depends on complexity of an original PowerPoint presentation. Known cases include presentation of 445 slides, 25 video clips, many diagrams and several embedded flash movies that make the process of conversion much more complex and may cause some conversion troubles. Generally iSpring generated movies look identically as your original PowerPoint presentation in more than 95% cases. Other 5% are usually related to complexity of the content.

If for some reason iSpring software didn't meet your expectations in conversion or you have troubles using it, contact iSpring Support Team that will be more than happy to help you with any problem you might have. We appreciate our clients and their time and work individually on every issue.

If you are convinced that iSpring software does fit your requirements, iSpring Solutions will return your money. We don't want your money if you are not happy with iSpring products.

Money Return Procedure

Please note: returns are accepted within 30 days of the purchase date only. iSpring Solutions uses the submission date of the Form of Return to determine the date of request for the refund.

To get your money back please, follow the instructions below.

1. Download refund_request_form.pdf, print it out and fill it out. Note that all fields are obligatory. After filling the form, you must sign it.

2. Please, scan your filled Form of Return and e-mail it to .

3. iSpring Solutions will issue your refund in the same form of payment originally used for purchase within 14 business days from the date of receiving the Form of Return from you.